IT Solutions Presales Engineer

The HBP Group; Cambridgeshire and Peterborough; On-site; GBP 60,000 - 90,000; Full time

Job summary

The HBP Group is seeking an experienced IT Solutions Presales Engineer to join our Commercial team in a role that blends deep technical expertise with commercial awareness. You will design secure, scalable Microsoft-based IT solutions and work with Sales, Professional Services and Service Desk to deliver effortless customer experiences.

You will bridge requirements and delivery, engaging customers through discovery, design and project implementation while helping shape future service offerings

Qualifications

• Minimum five years' experience in IT presales, solutions engineer or senior infrastructure roles.
• Excellent communication and presentation skills.
• Experience engaging with senior business stakeholders.
• Ability to translate technical concepts into business outcomes.
• Strong documentation and solution design skills.
• Full UK Driving Licence and right to work in the UK.

Responsibilities

• Design secure, scalable and commercially aligned IT solutions.
• Conduct customer discovery workshops, technical audits and site surveys.
• Translate business requirements into practical technical solutions.
• Support the Sales team with technical expertise during customer engagements.
• Produce solution designs, architecture documentation and technical proposals.
• Provide technical leadership throughout project delivery.
• Ensure operational readiness for support take-ons.
• Ensure seamless handovers between Sales, Projects and Support.
• Build trusted advisor relationships with customers at every level.
• Identify opportunities to improve services, simplify processes and enhance the customer experience.

Skills

IT presales

Solutions design

Customer discovery

Technical leadership

Stakeholder engagement

Tools

Microsoft 365

Windows Server 2019/2022/2025

SharePoint

Security technologies

Networking

Job description

Design solutions. Build trust. Create effortless customer experiences.

At The HBP Group, we believe great technology should make life easier…not more complicated.

We're looking for an experienced IT Solutions Presales Engineer to join our Commercial team. This is an exciting opportunity for someone who combines deep technical expertise with commercial awareness and exceptional communication skills. You'll work alongside Sales, Professional Services and Service Desk teams to design innovative IT solutions that help our customers achieve their business goals while delivering an effortless customer experience.

Ifyou'repassionate about technology, enjoy solving complex business challenges and want to be recognised as a trusted advisor,we'dlove to hear from you.

About the Role

As a IT Solutions Presales Engineer, you'll bridge the gap between customer requirements and technical delivery.

You'llengage with customers throughout their technology journey…frominitialdiscovery and solution design through to project implementation and future strategic planning.

Success in this roleisn'tmeasured solely by technical excellence.It'sabout creating confidence, simplifyingcomplexityand ensuring every customer interaction is professional,proactiveand effortless.

Working closely with our Commercial, Professional Services and Technical teams,you'llhelp shape innovative solutions that deliverreal businessvalue while supporting HBP's commitment to exceptional customer service.

What You'll Be Doing

• Design secure, scalable and commercially aligned IT solutions
• Conduct customer discovery workshops, technical audits and site surveys
• Translate business requirements into practical technical solutions
• Support our Sales team with technical expertise during customer engagements
• Produce solution designs, architecture documentation and technical proposals
• Provide technical leadership throughout project delivery
• Ensure operational readiness for support take ons
• Ensure seamless handovers between Sales, Projects and Support
• Build trusted advisor relationships with customers at every level
• Recommend improvements to existing customer environments and future technology roadmaps
• Identifyopportunities to improve services, simplifyprocessesand enhance the customer experience
• Stay ahead of emerging technologies and help shape future service offerings

What We're Looking For

You'llhave experience designing and delivering modern Microsoft-based infrastructure solutions within an MSP or enterprise environment.

You'llalso bring:

• Minimum five years' experience in a IT Presales, Solutions Engineer, Technical Consultant or Senior Infrastructure role
• Excellent communication and presentation skills
• Experience engaging with senior business stakeholders
• Ability to translate technical concepts into business outcomes
• Strong documentation and solution design skills
• Full UK Driving Licence
• Right to work in the UK

Technical Experience

Ideally,you'llhave experience with:

• Microsoft 365
• Windows Server (2019/2022/2025)
• Microsoft SharePoint
• Microsoft Security technologies
• Advanced networking including VLANs and managed switching
• Firewalls
• Backup and Disaster Recovery solutions
• Physical servers and Virtualisation

Certifications

Desirable certifications include:

• Microsoft SC-900
• Microsoft MS-900

Additional Microsoft,networkingor security certifications would beadvantageous.

Who You'll Be

We'relooking for someone who:

• Loves solving problems
• Enjoys working with people as much as technology
• Can simplify complex technical conversations
• Builds trust naturally
• Takes ownership and accountability
• Thinks strategically while remaining hands-on
• Is curious,adaptableand always learning
• Thrives in a collaborative environment
• Wants to make a genuine difference for customers

Most importantly,you'llshare our passion for creating effortless customer experiences.

Why This Role is Different

This isn't a traditional Solutions Engineer position.

You'llhave the opportunity to influence customer strategy, shape our technicaldirectionand play a key role in delivering an outstanding customer journey from first conversation through to long-term partnership.

If you enjoy combining technical expertise with relationship building and want to make technology feel effortless for customers, this could be the perfect opportunity.

Closing Date: 11th September 2026

We reserve the right, depending on application numbers, to close or extend the closing date for positions; we would therefore recommend an early application.

Due to the high number of applications, we thank all applicants for their interest; however, only those selected for interview will be contacted.

Company overview

The HBP Group is the number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions.

We offer our customers a range of the best market leading products and services to streamline complex business processes and increase efficiency.

We have 5 offices including our head office in Scunthorpe, an office in Hull, another office in Peterborough and a further one in both Hampshire and Cornwall.

We're looking for someone who's passionate about technology, enjoys solving business challenges, and loves building trusted relationships with customers.

You might be the perfect fit if you:

Enjoy designing smart, practical IT solutions that genuinely make life easier for customers.

Love solving complex technical challenges and turning them into simple, easy-to-understand solutions.

Build trust naturally and enjoy working with people just as much as technology.

Can confidently communicate with everyone from business owners to technical teams.

T ake ownership of your work and enjoy seeing projects through from discovery to delivery.

Think commercially as well as technically, always keeping the customer's goals front of mind.

Enjoy collaborating with Sales, Projects and Support teams to deliver a seamless customer experience.

Stay curious, embrace new technologies, and are always looking for better ways of doing things.

Believe that outstanding customer service is just as important as technical expertise.

Whether you're already working as a Solutions Engineer, a Senior Technical Consultant, or you're ready to step into a role where you can combine technical leadership with customer strategy, if this sounds like you, we'd love to hear from you.