IT Service Continuity & Governance Lead (Hybrid)

Travelodge Group; United Kingdom; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Annual bonus

Contributory pension

Hybrid working

Discount on hotel bookings

Holiday entitlement

Job summary

Travelodge Group is seeking an IT Service Continuity Manager to ensure technology services are well-governed and resilient by building frameworks, mapping dependencies and leading Disaster Recovery and Business Continuity planning.

Working with IT Operations, Security, Risk and business stakeholders, you will embed governance and AI oversight while supporting audits, application lifecycle management and continuous service improvements to keep our technology secure and fit for purpose.

Qualifications

• Experience in IT governance, documentation and service resilience.
• Strong understanding of Disaster Recovery, Business Continuity, risk management and ITIL-aligned processes.
• Ability to turn complex technical information into clear, practical documentation.

Responsibilities

• Build governance frameworks and map dependencies for IT services.
• Lead Disaster Recovery and Business Continuity planning with IT Operations, Security and Risk teams.
• Support audits, service improvements and application lifecycle management, supplier governance and AI oversight.

Skills

IT governance

Documentation

Service resilience

Disaster Recovery

Business Continuity

ITIL

Stakeholder management

AI oversight

Job description

Travelodge Group is seeking an IT Service Continuity Manager to ensure technology services are well-governed and resilient by building frameworks, mapping dependencies and leading Disaster Recovery and Business Continuity planning.

Working with IT Operations, Security, Risk and business stakeholders, you will embed governance and AI oversight while supporting audits, application lifecycle management and continuous service improvements to keep our technology secure and fit for purpose.