IT Project Manager (Salesforce)

Dogs Trust; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading charity for dogs in Greater London seeks an experienced IT Project Manager to lead software development projects, primarily focusing on the Salesforce platform. You will manage cross-functional teams to ensure projects are delivered on time and meet compliance standards. Ideal candidates will possess strong project management skills, be adaptable in a fast-paced environment, and have a passion for making a difference for dogs. The role offers a supportive culture with flexibility in remote work.

Qualifications

• Proven record of delivering software development projects.
• Experience managing the full project lifecycle including QA and Go-Live.
• Passionate about dogs and the mission of the organization.

Responsibilities

• Lead cross-functional teams for project delivery.
• Ensure compliance with project management methodologies.
• Monitor project performance against objectives and success criteria.

Skills

Project management

Communication

Adaptability

Organizational skills

Teamwork

Tools

Jira

Confluence

MS Project

Smartsheet

Job description

Do you want to use your project management skills to make a real difference for dogs?

At Dogs Trust, our IT Project Management team delivers a wide range of projects to help improve the operational running of the charity, improve the lives of dogs in our care and support our fundraising activities. Most of our projects are focussed around the Salesforce platform and we’re looking for an IT Project Manager experienced in delivering software development projects, ideally with Salesforce or other CRM experience.

What does this role do?

As a Project Manager you'll:

• Lead a cross functional team of developers, testers and business analysts and be responsible for the definition, planning, execution, and successful delivery of projects
• Ensure all projects follow Dogs Trust project management methodologies, standards, and compliance requirements.
• Proactively identify, assess, and manage risks, costs, timescales, and resources, taking corrective action when needed to keep projects on track.
• Build and maintain strong relationships with project sponsors, stakeholders, and delivery teams, ensuring clear communication and measurable outcomes.
• Monitor project performance against agreed objectives, success criteria, and ROI targets, evidencing value for money and effective delivery.

Could this be you?

You will be an experienced Project Manager with a proven record of delivering software development projects, ideally in Salesforce or other CRM platforms. You will have experience in managing the full project lifecycle, including project initiation, analysis and design, development, QA, UAT and Go-Live.

A skilled communicator, you’ll build strong relationships and have the confidence and influence to engage effectively at all levels. Motivated and proactive, you’ll be adaptable and resilient in a fast-moving environment, with proven planning, organisational, and time management skills that enable you to work effectively both independently and as part of a team.

You will be experienced in using project management tools, including Jira, Confluence and project planning tools, such as MS Project, Smartsheet or similar.

You will also be passionate about dogs and want to join an organisation that has a mission to make the world a better place for every dog.

What does this team do?

You’ll be part of a skilled and supportive IT team that values curiosity, creativity, and collaboration. We work across a variety of exciting initiatives; from developing digital platforms that help dog owners to enhancing volunteer and data systems that expand our impact. Our culture is friendly, flexible, and purpose-driven, with most of your time spent working from home and regular, focused collaboration days in our London office. It’s an environment where people share ideas, learn from each other, and take pride in building technology that truly makes a difference.

The closing date for applications is February 22nd 2026 and screening interviews will take place on Teams w/c 9th March 2026.