IT Project Manager: End-to-End Delivery (Hybrid)

Redcentric; South Yorkshire; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Redcentric, a leading managed services provider, seeks a Project Manager to drive end-to-end delivery for UK customers. You’ll maintain stakeholder communications, own requirements, and ensure delivery within scope, time, and budget while upholding quality and customer satisfaction.

The role requires agile, waterfall, or hybrid delivery expertise, strong governance, and a proven ability to manage cross-functional teams. Hybrid role with office presence in Harrogate preferred.

Qualifications

• Superior communication skills, with ability to articulate clearly and concisely both verbally and written communications.
• Ability to manage stakeholders at a variety of levels and select the most appropriate method of communication.
• Confidence in leading project meetings and presentations, with the ability to present complex ideas to a non-technical audience.
• Ability to anticipate stakeholder and colleague needs and respond accordingly.
• Expert experience and knowledge across various delivery and management methodologies.
• Experience of working in shared service environments.
• Ability to see the wider picture and consider consequences.
• Ability to estimate and forecast progress accurately.
• Ability to translate ideas and solutions to clear tasks and models.
• Experience in working across the full customer engagement lifecycle.
• Ability to identify and manage risk, dependencies and constraints.

Responsibilities

• Plan and direct the overall project of work through driving a clear vision and goals.
• Be the go-to lead for the project team, customer and Redcentric management.
• Owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation.
• Successful commercial delivery of projects, within budget and agreed timescales.
• Effective management of issues and risks ensuring that options and solutions are validated and the impacts of decisions clearly articulated and understood.
• Ensuring deliverables are built to agreed quality standards.
• Conform to Redcentric project management standards, champion their use and contribute to their development.
• Ability to lead and deliver projects via various methodologies including Agile, Waterfall and Hybrid.
• Contribute to delivering relevant reporting to internal and external parties.
• Ensure accurate and effective documentation during delivery and into service.
• Ensuring customer satisfaction and promotion of successful long-term customer relationships evidenced by successful on-boarding and customer retention.
• Creating and retaining customer engagement throughout the whole project/engagement lifecycle.
• Materially shaping the project to get the optimum outcome for all stakeholders.
• Using an understanding of the customers strategic importance to Redcentric and to actively contribute to account success.
• Demonstrable experience in managing 3rd parties within the engagement lifecycle.

Skills

Stakeholder management

Executive briefing

Meeting facilitation

Risk management

Delivery across lifecycle

Agile/Waterfall/Hybrid

Requirements ownership

Communication (verbal & written)

Problem solving

Team leadership

Education

Project management qualification (PRINCE2/PMP)

Job description

Redcentric, a leading managed services provider, seeks a Project Manager to drive end-to-end delivery for UK customers. You’ll maintain stakeholder communications, own requirements, and ensure delivery within scope, time, and budget while upholding quality and customer satisfaction.

The role requires agile, waterfall, or hybrid delivery expertise, strong governance, and a proven ability to manage cross-functional teams. Hybrid role with office presence in Harrogate preferred.