IT Project Manager - Business Systems

MCS Group; Newry; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

MCS Group is seeking a Business Systems Project Manager in Newry with hybrid work arrangement (3 days on-site). The role focuses on end-to-end delivery of business systems projects, including ERP and CRM implementations, across stakeholders, IT teams and partners.

You will translate business needs into practical technology solutions and manage governance, risks and budgets. The ideal candidate brings strong business analysis capabilities, experience with enterprise systems, and the ability to

Qualifications

• This role requires 5+ years of experience across IT, business systems or technology projects.
• Strong track record delivering projects through full lifecycle and managing scope, timelines, budgets, risks, dependencies and governance.
• Experience delivering off-the-shelf software/package implementations across ERP/CRM.
• Excellent requirements gathering and stakeholder workshops with solid business analysis capability.
• Experience managing suppliers, budgets, risks and project governance.
• PRINCE2 or PMI certification would be beneficial.
• Experience with pharmaceutical, manufacturing or regulated environments is valuable.

Responsibilities

• Lead end-to-end delivery of business systems and application projects.
• Manage scope, timelines, budgets, risks, dependencies and project governance.
• Work with stakeholders to understand current processes, gather requirements and translate needs into functional specifications.
• Manage third-party software vendors and implementation partners.
• Support ERP, CRM and other enterprise applications uptake and expansion.
• Identify opportunities to improve processes, system adoption and ways of working.
• Balance priorities across multiple projects and stakeholder groups to ensure timely delivery.
• Ensure projects operate within a regulated environment and adhere to governance standards.

Skills

Stakeholder management

Requirements gathering

Business analysis

ERP/CRM delivery

Vendor management

Project governance

Cross-functional collaboration

Microsoft 365 experience

Education

Relevant IT/Business Systems experience

Tools

ERP systems

CRM systems

Microsoft 365

Job description

Business Systems Project Manager

Location: Newry | Hybrid - 3 days on-site

An opportunity has opened for an experienced Business Systems Project Manager to join an established organisation in Newry as they expand their IT function and invest further in their project delivery capability.

With several key projects scheduled to commence in early 2027, the focus will be on delivering business systems implementations from end to end, working across ERP, CRM and other enterprise applications.

This role will suit someone who combines strong project delivery experience with a solid business analysis background - someone comfortable engaging stakeholders, understanding processes, gathering requirements and translating business needs into practical technology solutions.

The role

You will take ownership of projects from initial requirements and planning through implementation, testing, go-live and delivery of the expected business benefits.

Working closely with business stakeholders, IT teams, third-party suppliers and implementation partners, you will:

• Lead end-to-end delivery of business systems and application projects.


• Manage scope, timelines, budgets, risks, dependencies and project governance.


• Work directly with stakeholders to understand current processes and requirements.


• Translate business needs into clear functional and project requirements.


• Manage third-party software vendors and implementation partners.


• Support the implementation and expansion of ERP, CRM and other enterprise applications.


• Identify opportunities to improve processes, system adoption and ways of working.


• Manage competing priorities across multiple projects and stakeholder groups.


• Ensure projects are delivered appropriately within a highly regulated environment.

The formal specification also places emphasis on project governance, change control, requirements documentation and experience working with third-party IT service providers. IT Project Manager - Business S…

What we're looking for

This isn't an entry-level project role. We are looking for someone with a strong track record across IT project delivery who is comfortable owning projects rather than simply coordinating them.

Ideally, you will bring:

• 5+ years' experience across IT, business systems or technology projects.


• Strong experience delivering projects through the full lifecycle.


• Previous delivery of off-the-shelf software/package implementations.


• Experience across ERP, CRM or wider enterprise business systems.


• Strong business analysis capability, particularly requirements gathering and stakeholder workshops.


• Experience managing suppliers, budgets, risks and project governance.


• The confidence to work with both senior business stakeholders and technical teams.


• Experience within pharmaceutical, manufacturing or another regulated/process-driven environment would be particularly valuable.


• PRINCE2, PMI or equivalent project management exposure/certification would be beneficial.

Experience with Microsoft 365, cloud platforms, enterprise applications or systems such as ERP, CRM, SCM, MES or LIMS would also be useful.