IT Project Coordinator

AWD online; Greater London; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Learning and development opportunities

Career progression reviews

Private healthcare after probation

Great pension scheme

Cycle to work scheme

Recruitment referral scheme

Eyecare vouchers

Central location near a famous food市场

Friendly, inclusive work environment

Regular social events

Job summary

AWD online is seeking an organised IT Project Coordinator to join a supportive technology consultancy, helping coordinate IT migration, security, onboarding and customer deployment projects while developing towards broader project ownership. This role requires client-facing focus and strong communication with technical teams.

You will support multiple projects across lifecycle stages, schedule work, maintain accurate records, track actions and provide clear status updates.

Qualifications

• Previous experience in a client-facing IT project coordination or junior project management role
• Experience supporting customer deployments, onboarding work or larger project implementations
• Good background in delivering projects, including experience with Office 365
• Strong Microsoft Office skills, especially Excel
• Good general IT knowledge, with an interest in Microsoft cloud technologies
• Awareness of Agile ways of working and willingness to work towards a relevant credential
• Excellent coordination, planning and prioritisation skills
• Clear, concise written and verbal communication skills
• Strong interpersonal skills and professional telephone manner
• Ability to respond to tight deadlines
• Strong organisational discipline and attention to detail
• Commitment to delivering an excellent client experience

Responsibilities

• Coordinate Client Projects: Support multiple IT migration, security, onboarding and implementation projects across different stages of the lifecycle
• Manage Scheduling and Updates: Liaise with clients to organise project work, meetings, communications and progress updates
• Maintain Project Records: Keep accurate actions, timelines, status updates and project information in Notion
• Track Delivery Activity: Help monitor milestones, dependencies, risks, issues, changes and blockers
• Support Project Governance: Assist with delivery governance across fixed-budget projects and Agile-style workflows
• Prepare Communications: Help produce project updates, meeting notes, user-facing guides and client communications
• Escalate Concerns: Raise blockers, scope concerns or client issues promptly and professionally
• Support Process Improvement: Identify repeated manual administration and suggest opportunities for automation or better ways of working
• Work with Technical Teams: Help keep project execution practical, clear, well sequenced and aligned with client expectations

Skills

Excel

Office 365

Client-facing

Coordination

Planning

Prioritisation

Communication

Interpersonal skills

Tools

Notion

Job description

IT Project Coordinator

This is a fantastic opportunity for an organised, client-facing project professional to join a supportive technology consultancy, helping coordinate IT migration, security, onboarding and customer deployment projects while developing towards broader project ownership.

If you’ve also worked in the following roles, we’d also like to hear from you: Project Coordinator, Junior Project Manager, IT Project Manager, Project Support Officer, PMO Coordinator, Project Administrator, IT Project Administrator, PMO Administrator, Project Delivery Coordinator, Client Project Coordinator

SALARY: £32,000 to £35,000 per annum (DOE) + Benefits

LOCATION: Hybrid - Working 3 days from the City of London office (Faringdon / Chancery Lane EC1N) and 2 days from home

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

This is an exciting opportunity for an organised and commercially aware IT Project Coordinator who enjoys working with clients, technical teams and structured delivery processes.

As the IT Project Coordinator you will support multiple projects across different stages of the lifecycle, helping to schedule work, maintain accurate project records, track actions and provide clear status updates.

The IT Project Coordinator will work closely with a senior project manager and technical colleagues, supporting a more structured and scalable PMO while developing confidence in delivery quality, client communication, project hygiene, governance and continuous improvement.

DUTIES

Your duties as the IT Project Coordinator include:

• Coordinate Client Projects: Support multiple IT migration, security, onboarding and implementation projects across different stages of the lifecycle
• Manage Scheduling and Updates: Liaise with clients to organise project work, meetings, communications and progress updates
• Maintain Project Records: Keep accurate actions, timelines, status updates and project information in Notion
• Track Delivery Activity: Help monitor milestones, dependencies, risks, issues, changes and blockers
• Support Project Governance: Assist with delivery governance across fixed-budget projects and Agile-style workflows
• Prepare Communications: Help produce project updates, meeting notes, user-facing guides and client communications
• Escalate Concerns: Raise blockers, scope concerns or client issues promptly and professionally
• Support Process Improvement: Identify repeated manual administration and suggest opportunities for automation or better ways of working
• Work with Technical Teams: Help keep project execution practical, clear, well sequenced and aligned with client expectations

CANDIDATE REQUIREMENTS

• Previous experience in a client-facing IT project coordination or junior project management role
• Experience supporting customer deployments, onboarding work or larger project implementations
• Good background in delivering projects, including experience with Office 365
• Strong Microsoft Office skills, especially Excel
• Good general IT knowledge, with an interest in Microsoft cloud technologies
• Awareness of Agile ways of working and willingness to work towards a relevant credential
• Excellent coordination, planning and prioritisation skills
• Clear, concise written and verbal communication skills
• Strong interpersonal skills and professional telephone manner
• Ability to respond to tight deadlines
• Strong organisational discipline and attention to detail
• Commitment to delivering an excellent client experience

BENEFITS

• Learning and development opportunities, including certifications, developmental pathways and training
• Regular career progression reviews
• 21 days holiday, public holidays, and birthday day off
• Private healthcare after probation with 40% off gym membership
• Great pension scheme from day one
• Cycle to work scheme
• Recruitment referral scheme
• Eyecare vouchers
• Central location, next to a famous food market
• A friendly, inclusive, sustainable work environment
• Regular social events, including tech-infused minigolf and darts, pool, sailing, and more!

JOB REF: AWDO-P15020