IT Project Administrator

Flotek Group; St Asaph; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

21 days holiday

Bank holidays

Staff Share Equity Scheme

Job summary

Flotek Group is expanding its IT project administration team in Wales. We are seeking a driven, highly organised administrator to support engineers and ensure the smooth delivery of installations from start to finish.

You will coordinate stock, manage documentation and keep stakeholders informed to help projects stay on track. The role requires precise communication, attention to detail and experience in a similar IT/telecoms environment.

Qualifications

• Experience in a similar IT project admin or MSP environment.
• Strong organisational and communication skills with attention to detail.
• Proficiency in coordinating stock, installations, and stakeholder updates.
• Knowledge of CRM/PSA software and Excel data analysis is a plus.

Responsibilities

• Raise and manage purchase orders and track stock for projects.
• Coordinate engineers' diaries and schedule installations.
• Answer calls to Projects queue and liaise with Billing/Finance for invoicing deadlines.
• Manage project documentation including permits, job packs and photos.
• Schedule deliveries and site access for engineering teams.
• Provide admin support to Projects Team Managers.
• Maintain accurate records and reporting data for projects.
• Communicate with internal and external stakeholders clearly.

Skills

Microsoft Office

Excel

Tools

CRM/PSA software

Job description

Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.

When you join Flotek Group you join our “Purple Army” and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a “Wow!”

The Role

Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic IT Project Admin to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs.

We're looking for a highly accurate individual with a keen eye for detail who enjoys a fast pace of work. You will play a key role in supporting our Engineers, ensuring the smooth delivery of installations from start to finish. Excellent communication is essential as you'll need to communicate with internal and external stakeholders. You'll also be responsible for coordinating stock and documentation as well as managing engineers' diaries to schedule installations.

Key Responsibilities

• Raising and managing purchase orders, ensuring stock is tracked and allocated to the correct projects.
• Answering incoming calls to the Projects queue.
• Managing all incoming and outgoing stock.
• Coordinating engineer documentation: permits, job packs and completion photos.
• Scheduling engineers' diaries and allocating resources across projects.
• Working closely with the Billing and Finance team to meet strict invoicing deadlines and ensure all financial documentation is accurate and submitted on time.
• Scheduling deliveries and site access for Engineering.
• Providing day-to-day administrative support to the Projects Team Managers.

What We Are Looking For

• Microsoft Office including Excel, with knowledge of analysing data and Excel functions.
• Previous use of CRM/PSA software.
• Experience in a similar role within the data cabling, IT or telecoms industry (preferred).
• Opportunities for professional growth and development.Staff Share Equity Scheme: your piece of the “Purple Pie”.
• 21 days holiday, increasing to 25 with 4 years of service (plus bank holidays).