IT Operations Manager

ZipRecruiter; England; On-site; GBP 45,000 - 60,000; Full time

Job summary

Le Royal College of Music recrute un IT Operations Manager pour fournir des services ICT aux étudiants et au personnel. Vous serez responsable de l'infrastructure IT, de la gestion des contrats, de la sécurité informatique, tout en encadrant une équipe. Ce poste est proposé en contrat permanent, à temps plein.

Qualifications

• Expérience professionnelle en gestion des opérations IT.
• Bonne compréhension des défis en cyber sécurité.
• Compétences managériales et de délégation efficaces.

Responsibilities

• Responsable de l'infrastructure ICT et des contrats opérationnels.
• Gérer une équipe de six personnes.
• Supporter le Head of IT dans la négociation des contrats.

Skills

Microsoft Windows

Office 365

Network maintenance

SQL servers

Cloud technologies

IT Service Management

Cyber security

Team management

Project management

Job description

Job Description

The Royal College of Music is seeking to recruit an IT Operations Manager who will be responsible for providing ICT services and support to staff and students, with day-to-day responsibility for the ICT infrastructure, operational contracts, cyber security, systems administration, and the help desk. The IT Operations Manager reports to the Head of IT and leads a team of six. The IT Manager supports the Head of IT by negotiating and managing operational contracts and budgets.

The Royal College of Music is one of the world’s greatest conservatoires, training gifted musicians from all over the world for international careers as performers, conductors, and composers. We are ranked the Global No. 1 institution for Performing Arts for the fourth year running in the 2025 QS World University Rankings by Subject.

We are looking for candidates with the following attributes:

• You will be an experienced IT professional with experience of Microsoft Windows, Office 365, Network maintenance, SQL servers, and cloud technologies.
• You will have experience of IT Service Management and working to SLA’s.
• You will have a good understanding of cyber security challenges and how to minimise the risks and impacts.
• You will have strong team management skills and effective delegation.
• You will have good project management skills.
• You will be committed to delivering an excellent service for our students and staff.

This post is offered on a permanent, full-time basis.

If this sounds like you, please contact our search partners Anderson Quigley (details below) for a confidential conversation. We are very keen to hear from a diverse range of candidates. Thank you again for your interest in the Royal College of Music.

Grace Tattersall [e-mail]

Aino Betts [e-mail]

The RCM is committed to nurturing diverse and inclusive environments for all staff and students to work and learn. We positively encourage applications from suitably qualified and eligible candidates from diverse backgrounds, including race, gender, disability, age, sexual orientation, religion or belief, marriage and civil partnership, and maternity and caring responsibilities.