IT Operations Manager

King Edward Vi High School for Girls; Birmingham; On-site; GBP 55,000 - 75,000; Full time

Job summary

King Edward VI High School for Girls in Birmingham, part of King Edward's Independent Schools, seeks an outstanding IT Operations Manager to join the digital services team on our Edgbaston campus. You will act as a senior escalation point for technical issues and service delivery, owning operational issues and supporting both KEHS and KE Schools.

The role requires strong technical expertise across enterprise IT infrastructure, networking, cyber security and cloud services, plus excellent

Job description

This is an exceptional opportunity to work at two of the UK's leading independent schools. King Edward's Independent Schools, formed of King Edward's School (KES) and King Edward VI High School for Girls (KEHS) are seeking to appoint an outstanding IT Operations Manager to join the digital services team located on our Edgbaston campus in Birmingham.

Reporting to the Director of IT, the IT Operations Manager will be a senior escalation point for technical issues, operational support, and service delivery. The role has a strong focus on the day-to-day delivery and operation of digital services, playing a hands-on role in supporting the technology needs of both schools. The postholder will take ownership of operational issues, support users, maintain systems, and ensure technology is secure, reliable, and effective in supporting the day-to-day delivery of education.

The successful candidate will have strong technical expertise across enterprise IT infrastructure, networking, end-user computing, cyber security, and cloud services - alongside excellent interpersonal and stakeholder management skills. They will be confident working independently, resolving complex issues, making informed decisions, and identifying opportunities to improve services and contribute to the development of Digital Services.

Please note that this role is being advertised on a new platform. Applications previously submitted will continue to be considered, and previous applicants are not required to reapply.

King Edward VI High School for Girls are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants invited to interview will be required to provide proof of identity, preferably a birth certificate, although where this is not available, we will accept other forms of ID. Online searches will also be carried out for all shortlisted candidates, as required by Keeping Children Safe in Education. Successful candidates will be required to undergo an enhanced DBS check and other pre-employment checks. A copy of the School's Recruitment, Selection and Disclosure Policy is available on the websites www.kes.org.uk.or www.kehs.org.uk