IT Operations Manager

KING EDWARD VI HIGH SCHOOL FOR GIRLS; Birmingham; On-site; GBP 60,000 - 85,000; Full time

Job summary

King Edward VI High School for Girls in Birmingham, part of King Edward’s Independent Schools, seeks an outstanding IT Operations Manager to join the Digital Services team on the Edgbaston campus. You will lead day-to-day operations, escalate complex issues, and ensure secure, reliable technology to support teaching and student services.

Reporting to the Director of IT, the postholder will own operational issues, support users, maintain systems, and drive service improvements across both KEHS

Job description

This is an exceptional opportunity to work at two of the UK’s leading independent schools. King Edward’s Independent Schools, formed of King Edward’s School (KES) and King Edward VI High School for Girls (KEHS) are seeking to appoint an outstanding IT Operations Manager to join the digital services team located on our Edgbaston campus in Birmingham.

Reporting to the Director of IT, the IT Operations Manager will be a senior escalation point for technical issues, operational support, and service delivery. The role has a strong focus on the day-to-day delivery and operation of digital services, playing a hands-on role in supporting the technology needs of both schools. The postholder will take ownership of operational issues, support users, maintain systems, and ensure technology is secure, reliable, and effective in supporting the day-to-day delivery of education.

The successful candidate will have strong technical expertise across enterprise IT infrastructure, networking, end-user computing, cyber security, and cloud services - alongside excellent interpersonal and stakeholder management skills. They will be confident working independently, resolving complex issues, making informed decisions, and identifying opportunities to improve services and contribute to the development of Digital Services.

Please note that this role is being advertised on a new platform. Applications previously submitted will continue to be considered, and previous applicants are not required to reapply.