IT Manager - MSP - Education

Planet Recruitment; Oxford; Vor Ort; GBP 35.000 - 42.000; Vollzeit

Benefits dieser Stelle

Pension Scheme

Car scheme

Cycle scheme

Eye care scheme

Mental health first aid

Employee assistance programme

Employee recognition scheme

Zusammenfassung

Planet Recruitment is seeking an IT Manager for an education-focused role in Oxford and Abingdon. You will oversee the curriculum and administrative ICT network, including hardware and software, ensuring security, availability and reliable performance to support teaching and learning.

The role involves collaborating with the Senior Management team on IT strategy, project plans and service improvements, plus staff training.

Qualifikationen

• 2-3 years as IT Manager/Network Manager in a school environment.
• Experience upgrading school IT networks and providing staff training.
• Excellent communication and proactive problem-solving.

Aufgaben

• Manage the school's network infrastructure and ICT applications.
• Monitor and maintain switches, server environments, Microsoft 365 and backups.
• Provide technical advice and training to staff for effective system use.
• Oversee daily IT operations and respond to requests promptly.
• Line-manage ICT support staff and deliver weekly service updates.
• Prepare monthly service reviews and enforce school policies.

Kenntnisse

IT management

School IT

Network management

Customer service

Tools

Microsoft 365

Backup solutions

Jobbeschreibung

Role: IT Manager - MSP - Education

Location: Oxford & Abingdon

Salary: £35k - £42K - Plus Benefits

Benefits

• Pension Scheme
• Car scheme
• Cycle scheme
• Eye care scheme
• Mental health first aid
• Employee assistance programme

Employee recognition schemeOur client is current seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers.

As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school's ICT network. You will also collaborate with the Senior Management team to aid in the development of the school's IT infrastructure and put in plans for projects. Your role will be pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability.

Your commitment to delivering the clients IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and the business, this will involve staying informed about the services and solutions the client can offer, as well as managing customer accounts.

Key Responsibilities include:

• Managing the school's network infrastructure and ICT based applications
• Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups.
• Providing technical advice, training and support to staff to enable them to make effective use of systems.
• Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner
• Monitoring and maintaining of all key systems including switches, virtual & physical server environments and backups.
• Line manage and take responsibility for the work of the ICT support staff.
• 2nd/3rd line support.
• You will be required to provide a weekly service update email to the key contacts for these Trusts and prepare and present a monthly service review report including reporting on any SLA failures.
• Enforcing and monitoring in line with school policies.
• Training of internal staff.

Our ideal candidate will have:

• A strong passion for IT, with at least of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting
• An exceptional understanding of the requirements and responsibilities of working within the school environment.
• Experience in upgrading a school IT Network system.
• Self-motivation, with excellent communication skills and interpersonal skills, as well as exceptional customer service skills.
• The ability to work both on your own and as part of a team, with a talent for problem-solving and a pro-active approach to identifying opportunities to enhance the services provided by the team.

The role is offered on a full year, full-time basis and the successful candidate will be subject to an enhanced DBS check.

In return, we are offering a salary of between £35,000 - £42,000 negotiable for the right person, benefits include salary sacrifice pension scheme, benefits & wellbeing Hub including cycle & ebike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme.

INDIT

Planet Recruitment is an Equal Opportunities Employer.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position