IT Network Engineer

MCS Group; Belfast City District; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

MCS Group is seeking an experienced Network Engineer for a field-based role across Northern Ireland, Ireland and the UK. You will install, configure and support network equipment at customer premises, delivering practical LAN/WAN solutions and strong customer service.

The role requires 3+ years in network engineering, CCNA or JNCIA, a full UK driving licence and willingness to travel with on-call duties. Salary £40,000-£45,000 plus benefits.

Qualifications

• Minimum 3 years' experience in Network Engineering or field-based IT Support.
• CCNA or JNCIA qualification, or equivalent practical experience.
• Strong understanding of LAN/WAN networking.
• Experience diagnosing and resolving technical issues.
• Excellent customer-facing and communication skills.
• Full UK driving licence and willingness to travel.

Responsibilities

• Install and support network infrastructure at customer sites.
• Configure and troubleshoot LAN/WAN solutions.
• Work with switches, firewalls and Wi-Fi infrastructure.
• Provide remote and on-site technical support as required.
• Diagnose faults and deliver effective solutions.
• Liaise with customers, suppliers and third-party providers.
• Provide customer training and technical guidance.
• Complete installation and commissioning documentation.
• Support onsite maintenance and network projects.
• Participate in a 24/7 on-call rota.
• Travel to customer sites across Northern Ireland, Ireland and the UK.

Skills

CCNA/JNCIA

LAN/WAN

Customer facing

Driving license

Travel readiness

Tools

Cisco

Juniper

Fortinet

Ubiquiti

Job description

Network Engineer - Field Based

Salary: £40,000 - £45,000 + benefits
Location: Northern Ireland - Field Based
Full-time

We are currently recruiting for an experienced Network Engineer to join an established communications and technology business in a field-based role.

This is an excellent opportunity for a technically capable Network Engineer who enjoys working directly with customers and delivering practical networking solutions across a range of sites.

The Role

Reporting to the General Manager, you will be responsible for the installation, configuration, commissioning and ongoing support of network equipment at customer premises.

Your responsibilities will include:

• Installing and supporting network infrastructure at customer sites.
• Configuring and troubleshooting LAN/WAN solutions.
• Working with switches, firewalls and Wi-Fi infrastructure.
• Providing remote and office-based technical support where required.
• Diagnosing faults and delivering effective solutions.
• Liaising with customers, suppliers, partners and third-party network providers.
• Providing customer training and technical guidance.
• Completing installation, configuration and commissioning documentation.
• Supporting onsite maintenance and network projects.
• Ensuring customer issues are resolved promptly and professionally.
• Participating in a 24/7 on-call rota as required.
• Travelling to customer sites across Northern Ireland, Ireland and the UK.

About You

We are looking for someone with a minimum of 3 years' experience in Network Engineering or field-based IT Support, with a strong understanding of networking technologies.

Essential:

• CCNA or JNCIA qualification, or equivalent practical experience.
• Strong understanding of LAN/WAN networking.
• Experience diagnosing and resolving technical issues.
• Excellent customer-facing and communication skills.
• Ability to work independently and as part of a wider team.
• Full UK driving licence.
• Flexibility to travel and work outside normal hours when required.

Desirable:

• Cisco, Juniper and/or Fortinet experience.
• CCNP, JNCIS or equivalent experience.
• Fortinet switching and firewall experience.
• Ubiquiti Wi-Fi experience.
• Extreme Networks experience.
• Firewall certification.
• Cat5 cabling and fibre splicing experience.

What We're Looking For

You’ll be a practical, solutions-focused engineer who takes pride in delivering a high standard of customer service. You’ll need to be adaptable, resilient and confident dealing with customers on site, while also being comfortable working independently and managing your own workload.

This is a field-based position offering a salary of £40,000-£45,000, with the opportunity to work across a varied customer base and develop your technical expertise.