IT & MI Analyst: Salesforce Reporting & IT Support Lead

Siamo Recruitment a division of Siamo Group; Swindon; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Bonus scheme (up to 20%)

Professional development support

25 days leave + bank holidays + buy/s改

Job summary

Siamo Recruitment a division of Siamo Group in Swindon seeks an IT & MI Analyst to support daily data operations and internal IT tasks. You will manage Salesforce reports, assist with data quality, and liaise with an external IT partner to resolve hardware and system issues.

The role is hybrid, focused on data insights and internal tech support, requiring strong analytical skills and the ability to explain technical concepts to non-technical colleagues.

Qualifications

• Experience using Salesforce to navigate records and run basic reports.
• Ability to prepare and adjust reports for financial data and lifespans.
• Strong analytical and problem-solving abilities.
• Comfort explaining technical solutions to non-technical staff.
• Ability to work with internal and external stakeholders including IT partners.

Responsibilities

• Generate and distribute weekly, monthly, and quarterly compliance, portfolio, and business performance reports via Salesforce.
• Collaborate with Financial Advisors to provide data and adjustments when necessary.
• Routinely audit client data fields inside Salesforce to ensure accuracy.
• Assist with basic Salesforce user management.
• Report to Senior Leadership and coordinate with external IT partners.

Skills

Salesforce

Data analysis

Stakeholder management

Communication

Troubleshooting

IT support liaison

Process improvement

AI interest

Financial services exposure

Job description

Siamo Recruitment a division of Siamo Group in Swindon seeks an IT & MI Analyst to support daily data operations and internal IT tasks. You will manage Salesforce reports, assist with data quality, and liaise with an external IT partner to resolve hardware and system issues.

The role is hybrid, focused on data insights and internal tech support, requiring strong analytical skills and the ability to explain technical concepts to non-technical colleagues.