IT Manager

Four Recruitment; Preston; On-site; GBP 28,000 - 44,000; Full time

Job summary

Four Recruitment is seeking an IT Systems & Network Support professional to manage the company telephony, IT network, business systems and PC hardware. You will safeguard data security, back up critical systems and provide end-user training.

Responsibilities include maintaining servers, storage, firewalls and antivirus, and collaborating with third-party providers. A strong background in Windows/Office365 and ITIL Prince2 is preferred.

Qualifications

• Proven experience in IT Systems / Network support including cyber security, backend functionality and fault recovery.
• Knowledge of Microsoft Windows Server, Microsoft Exchange and Microsoft Office Applications.
• Knowledge of internet technologies.
• Knowledge of anti-virus, anti-spam and anti-spyware software.
• Knowledge of hardware and software firewalls; routers and firewall management.
• Desktop support and user assistance.
• Equivalent product/application qualifications such as Prince2 or ITIL V3.
• Ability to work independently while contributing to the team.

Responsibilities

• Responsible for support, administration, maintenance and development of telephony, IT network, business systems and PC hardware.
• Administrating and maintaining network infrastructure, servers, storage and data security.
• Perform daily backups and test restores; monitor antivirus and firewall services.
• Develop and support all Company business systems and software for compliance.
• Provide end-user training and ensure minimal user downtime.
• Liaise with third-party service providers for licensing, hardware and software needs.
• Assist with projects, implementation, testing and strategic planning.

Skills

IT Systems

Network Support

Cyber Security

Windows & Office365

Server Maintenance

User Access Management

Firewall & Security

Education

Prince2

ITIL v3

Tools

Microsoft Exchange

Office 365

Windows Server

Mac OS

Routers/Firewall

Job description

Responsible for the support, administration, maintenance and development of the Company telephony, IT network, business systems and PC hardware infrastructure, including all aspects of applications, communications and data security.

RESPONSIBILITIES:

• Administrating and maintaining the network infrastructure and central servers on a day-to-day basis including hardware maintenance, cabling, communications, performance issues and data security, liaising with third- party service providers where necessary
• Ensuring network storage and performance levels are maintained at an optimum level
• Ensuring completion of daily server backups and perform periodic test restores
• Maintaining, supporting and developing all Company business systems
• Maintaining. supporting and developing all software ensuring legal compliance
• Investigating emerging technologies for business advantage and present new ideas to the Board
• Monitoring antivirus and firewall services reporting irregularities as required
• Delivering new user training for both pc and laptop users
• Ensuring that asset registers are maintained for all IT equipment and software
• Maintaining, supporting and developing business telephony systems liaising with third party service providers as required
• Maintaining and supporting Company data provision ensuring stability, reliability, security and performance
• Assisting with projects in respect to development, implementation, testing and implementation as deterred by the Board
• Assisting the Board with strategy, planning and putting in place contingencies
• Managing/Developing and documenting/flowchart all business
• Providing end user support in all aspects related to the Company's Systems, IT and
• To ensure that user/business downtime is kept to minimum levels
• Liaising with suppliers on the purchase of all licensing, hardware and software for all
• aspects of the Company's IT and Telephony requirements
• Ensuring third party SLA's in respect to the Company's IT and Telephony services are met
• Ad hoc projects/tasks as determined by the Board

Experience Required:

• Proven experience in IT Systems / Network support to include but not limited to Cyber security, backend functionality, business systems implementation, fault recovery, hardware & software, setting up user access, Windows software, Mac and Office365 operating systems, server maintenance
• Requirement for knowledge of Microsoft Windows Server, Microsoft Exchange and Microsoft Office Applications
• Requirement for knowledge of internet technologies
• Requirement for knowledge of anti-virus, anti-spam and anti-spyware software
• Requirement for knowledge of hardware and software firewalls
• Routers/Firewall
• Desktop Support
• Have an equivalent product/application qualification - Prince2, ITIL V3
• Prepared to work on an individual basis but also contribute to the success of the overall team