IT Logistics Assistant

NHS Greater Manchester Integrated Care; Manchester; On-site; GBP 26,000 - 27,000; Full time

Job summary

NHS Greater Manchester Integrated Care is seeking an IT Logistics Officer to join the IT Asset Management Team in a Band 3, full-time role at the Failsworth District Centre in Manchester. You will manage goods-in/goods-out, stock levels, and fleet deliveries to sites across Greater Manchester.

The role requires a full UK driving license, a 25+ age, and a commitment to maintain asset records and support continuous improvement in logistics processes.

Qualifications

• NVQ Level 3 or equivalent qualification or relevant experience.
• Full clean UK driving license required.
• Experience in delivery/transportation roles preferred.
• Able to lift, carry and transport goods across sites.

Responsibilities

• Process IT equipment goods-in and goods-out in the NHS GM warehouse.
• Prepare and dispatch hardware to customer sites.
• Support stock control and replenishment.
• Coordinate deliveries, collections and disposals across Greater Manchester.
• Use NHS GM van to deliver and collect equipment to/from customer sites.

Skills

Customer service

Delivery coordination

Forklift operation

Warehousing knowledge

Education

NVQ Level 3

Full Clean UK Driving License

Job description

Main area Digital & Data Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (8AM - 4PM Monday to Friday) Job ref 896-STR-1224

Site Failsworth District Centre Town Manchester Salary £25,760 - £27,476 pa Salary period Yearly Closing 15/09/2026 23:59

Job overview

An exciting opportunity is available for an IT Logistic Officer to join NHS Greater Manchester Integrated Care (NHS GM) and its forward-thinking IT Asset Management Team. These are exciting times as the department looks to transform its operation to become one of the best performing Asset and Logistics departments within the NHS.

This role is essential in supporting the effective management of IT hardware assets across their full lifecycle. You will help ensure equipment is received, recorded, stored, distributed, and disposed of in a controlled and efficient manner, enabling frontline services to operate effectively.

The post holder will be primarily charged with ensuring the logistics function delivers services that meet and exceed expectations of service recipients.

**Please note the successful candidate will need to be 25 years or over with a Full clean UK driving license held for a minimum of 1 year**

Main duties of the job

Key Responsibilities

• -Process IT equipment goods-in and goods-out within the NHS GM warehouse
• -Prepare and dispatch hardware to customer sites
• -Support stock control, including monitoring and replenishing stock levels
• -Coordinate deliveries, collections and disposals of IT equipment
• -Undertake deliveries and collections across Greater Manchester in the NHS GM van.
• -Maintain accurate asset records using our IT Service Management systems
• -Liaise with internal teams, suppliers, couriers and customers
• -Assist with asset audits, data quality checks and warranty processes
• -Contribute to the continuous improvement of asset management processes

To succeed in this role, you must have excellent communication, interpersonal and time management skills, attention to detail, and a working knowledge of computers for emails, Microsoft Office, IT Service Management systems and other requirements. Applicants must be able to lift, carry, handle and transport goods across sites, including driving a medium sized van, be trustworthy, reliable and able to handle confidential items. Applicants will be required to undertake any further training and Occupational Health assessments required for the role.

Working for our organisation

This is an extremely busy and interesting department to work in. You will meet a different challenge every day and the successful candidate will be an integral part of the IT Asset Management team providing our customers with a first-class service for the administration of their assets and overall application of its hardware lifecycle. We are seeking a candidate who can demonstrate they can work in a very busy IT environment and have a track record of coordinating and organising stock.

Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency. This will be delivered in neighbourhood, place, combinations of places and GM system.

Detailed job description and main responsibilities

The IT Logistics Officer is responsible for the operation of the NHS GM IT warehouse and, as such, responsible for the processing of goods-in and goods-out, as well as organising the layout and appropriate storage of stock. This includes the identification of demand, processing and distribution of orders and the collection/disposal of assets in adherence to government set processes and guidelines.

Additionally, the IT Logistics Officer will assist the IT Asset Management Officers in administrative tasks relating to Asset Management, warranty claims and the cataloguing of items. This includes (but not exclusively) the preparation of daily hardware dispatches, the assignment of assets to customer's companies, locations and end users, and the processing of disposal, delivery and collection tasks. They will also be required to use the NHS GM van to deliver and collect equipment to and from customer sites as required. On site disposals as well as the weekly disposal from the warehouse are required to be managed and completed.

For the full Job Description and Person Specification please download the attached document.

**Please note the successful candidate will need to be 25 years or over with a Full clean UK driving license held for a minimum of 1 year**

Person specification

Qualifications

• NVQ Level 3 or equivalent qualification and or relevant experience
• Full Clean UK Driving License

Experience

• Experience of dealing with customers over the phone
• Experience of dealing with suppliers over the phone
• Previous experience in a delivery / transportation role
• Previous experience of operating warehouse equipment, incl. forklift trucks

Knowledge

• Knowledge of receipting and ordering processes, including stock control, delivery and collection processes
• Local knowledge of towns in the Greater Manchester area
• Some knowledge of IT hardware technologies
• Skills for manipulating information, use of a range of software

Other

• Computer literacy and standard keyboard skills