IT Lead

Siemens Gamesa; Hull and East Yorkshire; On-site; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Employer-funded pension

Attractive remuneration package

Lunch subsidies

Public transport tickets

Employee discounts

Personal and professional development

Job summary

Siemens Gamesa is seeking an IT Lead to be the primary IT representative for the Hull Blade Factory. You will balance strategic stakeholder engagement with hands-on operational leadership, supporting production-critical systems and driving continuous improvement across IT services and digital initiatives.

You will collaborate with Manufacturing, Engineering, Quality, Logistics, HSE, Digitalisation and Connected Factory teams to deliver technology-enabled operations with minimal disruption to

Qualifications

• Significant experience leading IT service delivery in large industrial/manufacturing environments.
• Proven experience managing IT support teams, vendors, or service partners.
• Strong stakeholder management across operations and leadership teams.
• Solid ITIL knowledge including Incident, Problem, Change and Escalation Management.
• Experience delivering IT infrastructure, workplace tech, cybersecurity, or digital transformation projects.
• Knowledge of end-user computing, Microsoft 365, networking and IAM, cyber principles.
• Experience with manufacturing systems, factory tech, or OT environments.
• Excellent communication, problem-solving and project coordination skills.
• Ability to influence across organisational boundaries with regional/global IT teams.
• Bachelor's degree in IT/CS or equivalent

Responsibilities

• Act as the primary IT contact for Hull Blade Factory and engage with site leadership.
• Lead the delivery of onsite IT services and ensure high customer satisfaction.
• Manage incidents, problems, service requests and escalations with timely resolution.
• Represent site requirements within regional and global IT forums.
• Provide leadership and development for local IT support resources and external partners.
• Collaborate with Manufacturing, Engineering, Quality, Logistics, HSE, Digitalisation and Connected Factory teams.
• Coordinate infrastructure, cybersecurity, and digital transformation projects.
• Drive continuous improvement of IT services, processes and user experience.
• Support production-critical systems and OT dependencies.
• Escalation point during major incidents and support business continuity.
• Ensure compliance with cybersecurity, governance and service management standards.

Skills

ITIL

Stakeholder mgmt

Service delivery

Team leadership

Cybersecurity

End-user computing

Microsoft 365

Networking

Identity & Access Mgmt

Manufacturing IT experience

Education

Bachelor's degree in Information Technology / Computer Science

Tools

ITSM tools

Job description

A Snapshot of Your Day

As the IT Lead, you'll be the primary IT representative for the Hull Blade Factory, ensuring technology enables safe, reliable, and efficient manufacturing operations. Your day will involve engaging with site leadership, supporting production-critical systems, leading local IT support resources, and collaborating with global and regional IT teams to deliver excellent service and drive continuous improvement. You'll balance strategic stakeholder engagement with hands-on operational leadership, ensuring IT services, projects, and digital initiatives are delivered effectively while minimizing disruption to manufacturing activities.

How You’ll Make An Impact

• Act as the primary IT contact for the Hull Blade Factory, building strong relationships with site leadership and key business stakeholders.
• Lead the delivery of onsite IT services, ensuring high levels of customer satisfaction and operational excellence.
• Manage incidents, problems, service requests, and escalations, driving timely resolution and continuous service improvement.
• Represent site requirements within regional and global IT forums, ensuring local business priorities are understood and supported.
• Provide leadership, coaching, and development for local IT support resources and external service partners.
• Collaborate with Manufacturing, Engineering, Quality, Logistics, HSE, Digitalisation, and Connected Factory teams to support technology-enabled operations.
• Coordinate infrastructure, workplace, cybersecurity, and digital transformation projects, ensuring successful implementation with minimal operational disruption.
• Drive continuous improvement initiatives, identifying opportunities to optimize IT services, processes, and user experience.
• Support production-critical systems and manufacturing technologies by coordinating IT infrastructure, connectivity, and operational technology dependencies.
• Act as a key escalation point during major incidents and support business continuity activities to maintain manufacturing operations.
• Ensure compliance with cybersecurity, governance, and service management standards across the site.

What You Bring

• Significant experience leading IT service delivery, support, or engagement functions within a large industrial or manufacturing environment.
• Proven experience managing and developing IT support teams, vendors, or service partners.
• Strong stakeholder management skills with the ability to build trusted relationships across operational, technical, and leadership teams.
• Good understanding of IT Service Management (ITIL), including Incident, Problem, Change, and Escalation Management.
• Experience delivering IT infrastructure, workplace technology, cybersecurity, or digital transformation projects.
• Knowledge of end-user computing, Microsoft 365, networking, endpoint management, identity and access management, and cybersecurity principles.
• Experience supporting or working alongside manufacturing systems, factory technology, or operational technology environments.
• Strong communication, problem-solving, and project coordination skills with the ability to translate technical concepts into business-focused outcomes.
• Demonstrated ability to influence across organisational boundaries and work effectively with regional and global IT teams.
• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or equivalent professional experience.

Who is Siemens Gamesa?

Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking talented individuals to join our team and support our focus on energy transformation.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by multiple nationalities. We celebrate character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Become a part of our mission for sustainability: Clean energy for generations to come
• A global team of diverse colleagues who share passion for renewable energy
• Trust and empowerment to make your own ideas reality
• Personal and professional development to grow internally within our organization
• Employer-funded pension
• Attractive remuneration package (fixed/variable)
• Local benefits such as subsided lunch and public transport tickets, employee discounts and much more

Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.