Operational Support Manager

Siemens Gamesa; Hull and East Yorkshire; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Global team

Medical benefits

Remote work

Paid holidays

Pension

Lunch & more

Job summary

Siemens Gamesa is seeking an Operational Support Manager within our Construction Solution Center to bolster 24/7 offshore wind turbine project support. You will act as a technical and operational bridge across preassembly, installation and commissioning activities.

With 2–5 years in wind turbine construction or commissioning, you will troubleshoot, transfer knowledge, and drive process improvements while coordinating with on-site teams and the CNS organization.

Qualifications

• Bachelor's or Master's degree in engineering or related field.
• 2–5 years' experience in wind turbine construction, commissioning or related technical support role.
• Willingness to participate in 24/7 duty rotation.

Responsibilities

• Provide 24/7 operational support for wind turbine generators and act as a central technical expert for construction-related topics.
• Support site mobilization across preassembly, installation, and commissioning phases.
• Provide technical guidance on turbine interfaces and systems to ensure safe and quality construction operations.
• Support technical deviation investigations and contribute to root cause analysis and corrective actions.
• Provide ongoing operational support to ensure alignment with defined standards across sites.
• Contribute to development, introduction and awareness of new processes and standards to ensure consistent application.
• Conduct turbine knowledge-sharing sessions for site teams and stakeholders (TFA, TES, CT-C, etc.).
• Facilitate communication between site operations and CNS to ensure transparency.
• Participate in Site Acceptance Tests (SAT) to build operational knowledge and transfer.

Skills

Wind Turbine Systems

Construction & Commissioning

Troubleshooting

Quality Assurance

Analytical Skills

Project Documentation

Process Improvement

Risk Management

Change Management

Stakeholder Management

Communication

Education

Bachelor's or Master's degree in Engineering or related field

Job description

A Snapshot of Your Day

As an Operational Support Manager within the Construction Solution Center, you will be a crucial part of our 24/7 operational support function for global offshore wind turbine construction projects. This role is essential for ensuring business continuity, mitigating operational risks, and maintaining the high-performance standards of our site execution teams. You will act as a key contact, providing in-depth technical expertise to maintain project progress and safety. The position is centered on providing direct, hands‑on technical and operational support throughout the preassembly, installation, and commissioning phases of wind turbine generators (WTGs). Your responsibilities will include guiding site teams through complex technical challenges, supporting mobilization activities, and ensuring new processes are implemented consistently. You will facilitate seamless communication between on‑site operations and the central construction organization, ensuring alignment and rapid problem resolution. The ideal candidate is an experienced professional with a strong technical foundation in wind turbine systems and a background in construction or commissioning environments. You must be adept at troubleshooting, capable of working independently under general supervision, and skilled in knowledge transfer and process improvement. This role requires participation in a duty rotation to provide round‑the‑clock support. Experience in such an environment is highly valuable.

A Snapshot of Your Day

As an Operational Support Manager within the Construction Solution Center, you will be a crucial part of our 24/7 operational support function for global offshore wind turbine construction projects. This role is essential for ensuring business continuity, mitigating operational risks, and maintaining the high-performance standards of our site execution teams. You will act as a key contact, providing in-depth technical expertise to maintain project progress and safety. The position is centered on providing direct, hands‑on technical and operational support throughout the preassembly, installation, and commissioning phases of wind turbine generators (WTGs). Your responsibilities will include guiding site teams through complex technical challenges, supporting mobilization activities, and ensuring new processes are implemented consistently. You will facilitate seamless communication between on‑site operations and the central construction organization, ensuring alignment and rapid problem resolution. The ideal candidate is an experienced professional with a strong technical foundation in wind turbine systems and a background in construction or commissioning environments. You must be adept at troubleshooting, capable of working independently under general supervision, and skilled in knowledge transfer and process improvement. This role requires participation in a duty rotation to provide round‑the‑clock support. Experience in such an environment is highly valuable.

How You’ll Make An Impact

• Provide 24/7 operational support for wind turbine generators (WTGs), acting as a central point of expertise for construction-related technical and operational topics.
• Support site mobilization activities across preassembly (PREA), installation (INS), and commissioning (COM) phases.
• Provide technical guidance on turbine or equipment interfaces and systems, such as e.g. turbine software, hydraulic systems, eHSBM, tower testing etc., to ensure continues, safe and qualitative construction operations.
• Support technical deviation investigations, contributing to root cause analysis and the implementation of corrective and preventive measures.
• Provide ongoing operational support to preassembly, installation, and commissioning activities to ensure alignment with defined standards.
• Support the development, introduction and awareness of new processes, updates, and standards to ensure consistent application across construction sites.
• Conduct general turbine knowledge‑sharing sessions for site teams, focusing on key stakeholders such as e.g. Technical Field Advisors (TFA), Technical Supervisors (TES), CT‑C etc.
• Facilitate communication flows between site operations and the central Construction (CNS) organization to ensure transparency and alignment.
• Contribute to practical implementation and field knowledge reviews to validate that defined processes are effectively applied on site.
• Participate in Site Acceptance Tests (SAT) to build operational knowledge and ensure early knowledge transfer to upcoming projects.

What You Bring

• Bachelor's or Master's degree in a relevant technical field (e.g., Engineering, Mechanical) or equivalent practical experience.
• Relevant professional experience (typically 2-5 years) in wind turbine construction, commissioning, or a related technical support role.
• Experience with rotating shifts or on-call duty schedules is highly beneficial, given the 24/7 support requirement.
• Technical & Operational Expertise: Wind Turbine Systems, Construction & Commissioning Processes, Troubleshooting (Problem Solving), Quality Assurance, Analytical Skills.
• Project, Process & Risk Management: Project & Process Management, Process Improvement, Risk Management, Change Management, Project Documentation.
• Stakeholder Engagement & Communication: Influencing Skills, Communication, Stakeholder Management.

Who is Siemens Gamesa?

Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation. Find out how you can make a difference at Siemens Gamesa: https://www.siemens-energy.com/global/en/home/careers/working-with-us.html

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by multiple nationalities. We celebrate character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Opportunities to work with a global team
• Medical benefits
• Remote/Flexible work
• Paid holidays and parental leave
• Employer-funded pension
• Subsidised lunch and more