IT Intern (Infrastructure)

Unternehmensgruppe Theo Müller; East Kilbride; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Müller UK & Ireland is offering an IT Intern – Infrastructure placement based in East Kilbride. You will gain hands-on experience across technical support, network operations, and user workplace services in a fast-paced enterprise.

Based in East Kilbride, the role involves troubleshooting hardware/software issues, deploying devices, and delivering reliable IT services while collaborating with experienced IT professionals during a 13‑month fixed term.

Qualifications

• Student currently in university and on track for a 2:1 or above.
• Looking for an IT intern with interest in IT support, infrastructure, and service management.
• Placement year role with allowance for learning and development.

Responsibilities

• Provide second-line hardware/software/network/workplace support.
• Assist with deployment, configuration, and management of end-user devices and IT equipment.
• Support monitoring and maintenance across network and infrastructure services.
• Respond to service requests and incidents, escalating where needed.
• Maintain technical documentation, asset records, and knowledge base articles.
• Participate in IT projects, technology rollouts, and service improvements.
• Collaborate with Core Technologies to deliver reliable IT services.
• Work with placement peers on team projects to build skills.

Skills

Adaptability

Initiative

Troubleshooting

Communication

Documentation

Willingness to learn

UK Driving License

UK Residency

Job description

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Contract: Starting July 2027, 13-month Fixed Term Contract

Hours/Shift Pattern: 9am- 5pm, Monday to Friday

Why join the Muller Internship Program?

At Müller, we're passionate about helping students launch their careers through our dynamic Internship Programmes.

Over 13 months, you’ll gain hands‑on experience in a professional environment while building the skills that matter - technical expertise, leadership, communication, and more.

Our tailored learning journey blends real‑world challenges with personal development, so you’ll grow in confidence and capability from day one.

Ready to shape your future with Müller? Let’s make it happen.

What you'll be doing:

As a IT Intern Infrastructure, you will gain hands‑on experience across Technical Support, Network Operations, and User Workplace Services, supporting the technology that keeps our business running. Based in East Kilbride, you will assist with troubleshooting hardware and software issues, supporting network infrastructure, deploying and configuring devices, and helping deliver reliable IT services to users across the organisation. This placement provides a unique opportunity to develop practical technical skills while working alongside experienced IT professionals in a fast-paced enterprise environment.

Key tasks & responsibilities include:

• Provide second-line support for hardware, software, network, and workplace technology issues.
• Assist with the deployment, configuration, and management of end‑user devices and IT equipment.
• Support monitoring and maintenance activities across network and infrastructure services.
• Respond to service requests and incidents, escalating issues where appropriate.
• Maintain technical documentation, asset records, and knowledge base articles.
• Participate in IT projects, technology rollouts, and service improvement initiatives.
• Collaborate with colleagues across Core Technologies to deliver reliable and secure IT services.
• Work alongside other placement students on team projects that develop technical and professional skills.

What we’re looking for:

This is a fantastic opportunity for students who are on track for a 2:1 or above and are enthusiastic about IT support, infrastructure, and service management. We welcome applications from students of all backgrounds and disciplines who are currently in university and looking for a placement year role.

Key Skills, Qualities & Qualifications Include:

• Adaptation in dynamic environments: Ability to adapt and stay focused in dynamic environments, including when working to tight deadlines.
• Initiative and teamwork: Capability to work independently and collaboratively
• Strong troubleshooting and analytical thinking: Able to identify, investigate, and resolve technical issues efficiently and logically
• Good communication and customer service attitude: Comfortable interacting with users, explaining solutions clearly, and maintaining a helpful and professional approach.
• Ability to document issues and resolutions clearly: Skilled in writing concise and accurate support documentation to contribute to knowledge sharing and future reference.
• Willingness to learn new tools and technologies: Open to continuous learning and development, including gaining experience with enterprise IT systems and support platforms.
• UK Driving License: Must hold a full UK driving licence for at least one year
• UK Residency: Eligibility to work in the UK (Please note this role is not eligible for sponsorship as the salary falls below the required threshold.)

Why Join Muller?

Sourcing milk from over 1,000 farms up and down the UK, we serve millions of families every day with a range of branded and private label goods which are nutritious and delicious. We're one of the UK and Ireland's major dairy manufacturers and, with milk in 97% of UK fridges and yogurt in 78%, there's a very good chance you have a Müller product in yours.

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain, and operates Muller Yogurts & Desserts, Muller Milk & Ingredients and Muller Services Ltd.

We make dairy that makes people smile – as well as being nutritious and delicious! From Müller Corner yogurts to the 100% British milk you put in your morning cuppa, our products have been loved across the UK & Ireland for generations.

This role is a fantastic opportunity to gain hands‑on experience in a fast‑paced, dynamic environment.

We want to ensure all candidates have every opportunity to shine. We'll support you throughout the full application process. Please let us know if there is anything we can do to make sure the assessment process works for you.

At Müller, we're committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don't meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we'll happy to support you.