IT Intern (Business and Projects)

Müller UK & Ireland; East Kilbride; On-site; GBP 12,000 - 16,000; Full time

Job summary

Müller UK & Ireland is offering a 13‑month IT Intern - Business & Projects placement in East Kilbride, Scotland. The role blends business analysis, project coordination and application support within the Group IT team.

You will gain hands-on experience across IT project delivery, business process improvement, stakeholder engagement and reporting, while developing skills in requirement gathering, testing and deployment under guidance.

Qualifications

• Currently studying at university and seeking an industrial placement year.
• Interest in IT, business analysis, project management, process improvement, data analysis or business systems.
• Applications welcomed from students of all backgrounds and disciplines; potential and attitude matter.
• UK driving license: full licence for at least one year.
• UK Residency: eligible to work in the UK; sponsorship not available.

Responsibilities

• Analyze business processes, data and requirements to identify improvements and support design.
• Document business requirements, user stories, processes and specs.
• Support IT project delivery through planning, tracking milestones and status reports.
• Gather requirements, coordinate activities and support change initiatives with stakeholders.
• Assist with testing, validation and deployment including test planning and defect management.
• Provide application support and knowledge documentation to improve service delivery.
• Develop understanding of application ownership, lifecycle management and supplier coordination.
• Collaborate with project teams and placement students on IT improvement initiatives.
• Take ownership of smaller projects and continuous improvement activities under guidance.
• Build skills in business analysis, project management, stakeholder engagement and tech solutions.

Skills

Communication

Analytical thinking

Organisation

Adaptability

Teamwork

Technical curiosity

Customer focus

Education

University student seeking placement

Tools

MS Project

Microsoft Office

ITSM tools

Job description

Job Title: IT Intern- Business & Projects

Location: East Kilbride, Scotland

Contract: Starting July 2027, 13-month Fixed Term Contract

Hours/Shift Pattern: 9am- 5pm, Monday to Friday

Why join the Muller Internship Program?

At Müller, we're passionate about helping students launch their careers through our dynamic Internship Programmes.

Over 13 months, you'll gain hands-on experience in a professional environment while building the skills that matter - technical expertise, leadership, communication, and more. Our tailored learning journey blends real-world challenges with personal development, so you'll grow in confidence and capability from day one.

Ready to shape your future with Müller? Let's make it happen.

What you'll be doing:

Müller is looking to offer a talented placement student the opportunity to join the Group IT team as a IT Intern - Business & Projects. This role combines business analysis, project coordination and application support, giving the student practical experience across IT project delivery, business process improvement, stakeholder engagement, reporting and solution implementation.

Key tasks & responsibilities include:

• Analyse business processes, data and requirements to identify improvement opportunities and support solution design.
• Document business requirements, user stories, process flows and functional specifications.
• Support IT project delivery through planning, tracking actions, monitoring milestones and preparing status reports.
• Work with stakeholders across the business to gather requirements, coordinate activities and support change initiatives.
• Assist with solution testing, validation and deployment, including test planning, execution and defect management.
• Provide application support, user guidance and knowledge documentation to improve service delivery.
• Develop an understanding of application ownership, lifecycle management and supplier coordination.
• Collaborate with project teams and fellow placement students on business and IT improvement initiatives.
• Take ownership of smaller projects, work packages and continuous improvement activities under guidance.
• Build skills in business analysis, project management, stakeholder engagement and technology solutions.

What we're looking for:

This is a fantastic opportunity for students who are enthusiastic about IT. We welcome applications from students of all backgrounds and disciplines who are currently in university and looking for a placement year role. While we encourage those aiming for a 2:1 or above to apply, we also value diverse experiences, skills, and potential beyond academic grades.

Key Skills and Qualities Include:

• Communication: Clear, respectful written and verbal communication, with the ability to tailor messages for different audiences, countries and cultures.
• Analytical Thinking: Ability to interpret data, map processes, identify problems and propose practical improvements.
• Organisation: Strong time management, attention to detail and the ability to keep actions, risks, documents and reports up to date.
• Adaptability: Able to stay focused in a fast-moving environment, including when priorities change or deadlines are tight.
• Teamwork & Initiative: Comfortable working independently while also collaborating with project teams, business users and IT colleagues.
• Technical curiosity: Confidence with Microsoft Office and digital tools, with an interest in business applications, project tools, data analysis, IT service management and process modelling.
• Customer Focus: A strong service mindset and the ability to build effective working relationships inside and outside IT.

Qualifications & Practical Requirements

• Currently studying at university and seeking an industrial placement year.
• Interest in IT, business analysis, project management, process improvement, data analysis or business systems.
• Applications welcomed from students of all backgrounds and disciplines. Academic performance is valued, but potential, attitude and transferable experience are also important.
• UK driving license: Must hold a full UK driving license for at least one year.
• UK Residency: Eligibility to work in the UK (Please note this role is not eligible for sponsorship as the salary falls below the required threshold.)

Why Join Muller?

Sourcing milk from over 1,000 farms up and down the UK, we serve millions of families every day with a range of branded and private label goods which are nutritious and delicious. We're one of the UK and Ireland's major dairy manufacturers and, with milk in 97% of UK fridges and yogurt in 78%, there's a very good chance you have a Müller product in yours.

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain, and operates Muller Yogurts & Desserts, Muller Milk & Ingredients and Muller Services Ltd.

We make dairy that makes people smile - as well as being nutritious and delicious! From Müller Corner yogurts to the 100% British milk you put in your morning cuppa, our products have been loved across the UK & Ireland for generations.

This role is a fantastic opportunity to gain hands-on experience in a fast-paced, dynamic environment.

At Müller, we're committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don't meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we're happy to support you.