IT Infrastructure Technician

Siemens Gas and Power GmbH & Co. KG; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading company as an IT Infrastructure Technician, where you will ensure the integrity and security of IT systems. You'll manage user access, support audits, and contribute to business continuity planning. Continuous learning and skill development are supported, making this a great opportunity for growth in a collaborative environment.

Qualifications

• Relevant IT certifications or equivalent experience.
• Experience in technical support or IT administration roles.

Responsibilities

• Manage user access rights and oversee asset lifecycle management.
• Support audits and assist in business continuity planning.
• Monitor system and network security.

Skills

Analytical

Troubleshooting

Communication

Teamwork

Education

IT certifications

Tools

Windows Server 2022

Active Directory

Hyper-V

Job description

As an IT Infrastructure Technician, you will undertake a variety of tasks to ensure the integrity, security, and efficiency of our IT infrastructure. Your responsibilities will include monitoring server performance, troubleshooting network issues, managing user accounts, and maintaining security protocols.

You will collaborate with your team to support ISO27001 compliance, address access control and asset management challenges, and contribute to business continuity planning by testing backups and conducting incident response simulations.

We support continuous learning and will provide training to help you grow your skills. Join us to play a vital role in maintaining a robust IT infrastructure that underpins our innovative work in the lab.

Key Responsibilities:

• Manage user access rights, including onboarding, offboarding, and role changes.
• Oversee asset lifecycle management, including equipment onboarding, software licenses, and obsolescence.
• Support audits by collating evidence for internal and external reviews.
• Assist in business continuity planning through backup testing and incident simulations.
• Monitor system and network security, including threat detection, software updates, and DLP measures.
• Administer Active Directory and respond to technical support requests from lab staff.

Required Qualifications and Skills:

• Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) or equivalent experience.
• Experience in technical support or IT administration roles.
• Proficiency in Windows Server 2022, Active Directory, and virtualization platforms like Hyper-V.
• Strong understanding of networking (TCP/IP, DNS, DHCP) and firewall basics.
• Excellent documentation skills, especially for ISO27001 compliance.
• Analytical, troubleshooting, communication, and teamwork skills.