IT Infrastructure Support Engineer

TipTopJob; Tiverton; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading company is seeking an experienced IT Infrastructure Engineer to join a small team focused on modernizing IT systems and adopting new technologies. The role involves supporting a Wintel-based infrastructure and enhancing cyber security measures while ensuring optimal service delivery. The ideal candidate will possess robust technical abilities and contribute to a strategy aimed at serverless computing in a collaborative environment.

Qualifications

• Experience with cyber security and infrastructure support.
• Knowledge of modern identities and security practices.
• Understanding of preventive maintenance and predictive analysis.

Responsibilities

• Support modernization of IT infrastructure.
• Assist with end-user support escalations.
• Monitor and maintain all aspects of the infrastructure.

Skills

Windows Server

Active Directory

Hyper-V

Microsoft 365

Microsoft Cloud technologies

Cyber Security

Networking

Documentation

Education

Minimum 2 years in a similar role

Tools

Microsoft Intune

Azure

SQL Server

Veeam

Firewall Configuration

Job description

Job Title: IT Infrastructure Engineer

Location: Tiverton

Salary: Up to A GBP 32,000 dependent on skills and experience

Job Type: Permanent

Working hours: 9am to 5pm

The Opportunity

An experienced IT Infrastructure Engineer required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practices. ?This is a great opportunity to take the next step in your career with a business that embraces modern workplace technologies and seeks to invest across the IT estate.

Responsibilities

The postholder will be supporting modernising every aspect of the IT estate.

You will be supporting a Wintel:based on:premises infrastructure with an overall strategy of serverless computing.

Analysing this existing infrastructure and suggesting/researching improvements that align with the overall strategy.

Cyber Security will be a core part of the role and experience in this area is essential.

You will be required to assist the support desk team with end:user support escalations and be a key player in redefining how IT services are delivered and supported.

You will be monitoring and maintaining all aspects of the infrastructure, so experience in preventive maintenance and predictive failure analysis will be required.

Must Have: ?

• Windows Server
• Active Directory
• Hyper:V
• Office/Microsoft 365 (F through E suites)
• Microsoft Cloud technologies: Intune, Defender, Entra, etc.
• Modern identities and security (2FA, etc.)
• Azure (PaaS, IaaS): Security and Governance
• Deep knowledge of Networking (DNS, DHCP, TCP/IP, Subnetting, VLANs, 802.1X, Routing, and SDWAN) with exposure to multiple switch vendors, with HP/Aruba and Unifi in use across the organisation
• Enterprise WiFi deployments (802.1X/Certificate:based) as well as guest and BYOD access requirements
• Familiar with firewall configuration fundamentals and advanced threat hunting
• Experience with security tools and general vulnerability management, both at the perimeter and client
• Experience of backup methodologies and management
• Produce documentation for end users and the support desk
• IT Helpdesk Experience
  
  

Bonus Skills: ?

• Cyber Essential Certification ?
• Experience with ISO 27001 ?
• Traditional and Cloud:delivered Phone Systems ?
• SQL Server
• Veeam
• Rubrik
  
  

Additional Information

• Minimum 2 years in a similar role. ? Training on internal/bespoke apps provided.
• Salary: A GBP 30:32k
• Normal working hours: 9 to 5. ? Flexibility for occasional work outside of core hours as required for upgrades/maintenance. ? Some travel to branch sites may be required from time to time.
• Suitability will be measured through interviews with example:based scenario questions and expectations to detail technical processes and understanding.
  
  

Closing date is 02.07.2025

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If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. Hawk 3 Talent Solutions is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job