IT Infrastructure & Operations Engineer

Sofina Foods Europe; Malton; On-site; GBP 42,000 - 65,000; Full time

Job summary

Sofina Foods Europe is recruiting an IT Infrastructure & Operations Engineer to maintain and improve our technology across the UK. You will work in the Infrastructure & Operations team to keep systems secure, reliable and resilient while supporting growth and continuous improvement.

You will collaborate with colleagues, suppliers and stakeholders across multiple sites, handling operational support and hands-on technical tasks, incident management, service levels, and on-call rotations to ensure

Qualifications

• Experience supporting IT infrastructure and operational services.
• Strong troubleshooting skills across hardware, software and infrastructure platforms.
• Good understanding of cyber security principles and security‑focused design.
• Experience working with service levels, incident management and continuous improvement.
• The ability to communicate effectively with technical and non‑technical colleagues.
• Knowledge of server environments, data centres or infrastructure technologies.
• A flexible approach to supporting business needs, including out‑of‑hours support.
• A full UK driving licence and willingness to travel between locations when required.

Responsibilities

• Support and develop IT and Operational Technology infrastructure across our sites.
• Help deliver reliable, secure and high‑performing infrastructure services.
• Investigate incidents, identify root causes and drive effective resolutions.
• Work with third‑party providers to ensure service levels are achieved.
• Monitor trends and recommend improvements to enhance service performance.
• Manage and support the lifecycle of end‑user devices and related technologies.
• Participate in an on‑call or shift rota to support business‑critical systems.
• Promote security, compliance and IT best practices across the business.

Skills

Troubleshooting

Cyber security

Incident management

Communication

Server environments

IT infrastructure

On-call support

Travel readiness

Job description

Keep Critical IT Infrastructure Running Across a Multi-Site Food Business

As an IT Infrastructure & Operations Engineer, you'll play a key role in maintaining and improving the technology that supports our operations across the UK. Working within our Infrastructure & Operations team, you'll help ensure our systems remain secure, reliable and resilient while supporting business growth and continuous improvement.

You’ll work closely with colleagues, suppliers and stakeholders across multiple locations, providing both operational support and technical expertise in a varied and hands‑on role.

Key Duties

• Support and develop IT and Operational Technology infrastructure across our sites.
• Help deliver reliable, secure and high‑performing infrastructure services.
• Investigate incidents, identify root causes and drive effective resolutions.
• Work with third‑party providers to ensure service levels are achieved.
• Monitor trends and recommend improvements to enhance service performance.
• Manage and support the lifecycle of end‑user devices and related technologies.
• Participate in an on‑call or shift rota to support business‑critical systems.
• Promote security, compliance and IT best practices across the business.

The Ideal Candidate

You will be an experienced IT professional who enjoys solving problems, improving services and working collaboratively across a fast‑paced environment.

• Experience supporting IT infrastructure and operational services.
• Strong troubleshooting skills across hardware, software and infrastructure platforms.
• Good understanding of cyber security principles and security‑focused design.
• Experience working with service levels, incident management and continuous improvement.
• The ability to communicate effectively with technical and non‑technical colleagues.
• Knowledge of server environments, data centres or infrastructure technologies.
• A flexible approach to supporting business needs, including out‑of‑hours support.
• A full UK driving licence and willingness to travel between locations when required.

Why Join Us?

This is an opportunity to work across a diverse technology landscape supporting a large‑scale manufacturing business. You'll gain exposure to a wide range of infrastructure technologies, contribute to business‑critical projects and be part of a collaborative team focused on delivering reliable, secure and innovative solutions. You'll also benefit from ongoing development opportunities within a growing international organisation.

About Sofina

Sofina Foods is more than just a food company. It’s a place where you can grow your career, learn new skills, and make a positive impact.

With a wide range of meat and seafood products that delight consumers worldwide, Sofina Foods is always looking for talented and passionate people to join its team of over 13,000 employees across 40 sites in Canada and Europe.

At Sofina Foods, you will be part of a culture that values innovation, quality, sustainability, and customer satisfaction. You will work with diverse and delicious products that are sourced responsibly and sustainably from over 50 different protein sources from 5 continents.

Our vision is to be the most successful food company in the world. If you are looking for a rewarding and exciting career in the food sector, Sofina Foods is the place for you.

Equal Opportunities

Sofina Foods is proud to be an equal opportunities employer. We’re committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences – regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation