IT Infrastructure Manager

JR United Kingdom; Bristol; On-site; GBP 50,000 - 70,000; Full time

Job summary

Une entreprise en croissance est à la recherche d'un Gestionnaire d'Infrastructure IT pour superviser les opérations des systèmes informatiques et réseau pour plus de 1000 utilisateurs. Le candidat idéal aura au moins 5 ans d'expérience, des certifications reconnues, et sera capable de concevoir des solutions qui répondent aux exigences des affaires tout en assurant la conformité aux normes de sécurité.

Qualifications

• Minimum 5 ans d'expérience dans des rôles similaires.
• Expérience dans un environnement SME avec environ 1000 utilisateurs.
• Expérience avec les normes ISO27001:2022.

Responsibilities

• Développer et mettre en œuvre un plan stratégique pour le développement de l'infrastructure IT.
• Fournir un support de 3ème ligne pour toutes les questions liées à l'infrastructure.
• Assurer la disponibilité de l'infrastructure et le soutien.

Skills

Résolution de problèmes

Gestion d'infrastructure

Sécurité informatique

Education

Certifications pertinentes telles que MCSE

Qualifications en ITIL

Tools

Windows Server

Active Directory

SQL

Job description

As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems, including but not limited to Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions to meet business and customer requirements and help develop the strategic direction.

You will ensure that our infrastructure is implemented securely, following guidance from standards such as NIST, NCSC, CIS, etc. Additionally, you will ensure all systems are maintained, supported, and compliant with our security certifications. Candidates should have experience in a similar environment with approximately 1000+ users.

Responsibilities

1. Develop and implement a strategic plan for IT infrastructure development that aligns with business needs and strategy.
2. Identify opportunities to leverage technology for improving business processes and performance.
3. Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick resolution.
4. Offer technical and design support for business-specific solutions, ensuring standards for service and compliance are met.
5. Ensure infrastructure availability and support, including:

• Servers and operating systems
• Messaging systems such as Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN & Firewalls)
• Anti-Virus (e.g., Sophos)
• Backups (e.g., Arcserve)
• Databases (e.g., SQL)
• Printing and file storage
• Directory management
• Web filtering (e.g., Forcepoint)
• Service monitoring (e.g., PTRG)
• Office 365 and Microsoft Entra
• Cloud migrations

Experience Needed

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience with ITIL frameworks and qualifications
• Relevant industry certifications such as MCSE
• Outstanding problem-solving and troubleshooting skills
• Experience with ISO27001:2022 standards
• Experience with Windows Server cloud migrations

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