IT Infrastructure Manager

Somerset Bridge Group; Bristol; Hybrid; GBP 60,000 - 65,000; Full time

Job summary

Join a leading company as an IT Infrastructure Manager in Bristol, responsible for overseeing all IT operations and leading a team of experts. The role focuses on ensuring system efficiency, team leadership, and driving infrastructure projects, with a strong emphasis on security and compliance.

Benefits

Hybrid working – 2 days in the office and 3 days working from home

25+ days annual leave

Discretionary annual bonus

Pension scheme – 5% employee, 6% employer

Healthcare Cash Plan

Life Assurance - 4 times your salary

Qualifications

• 5+ years of experience in IT Infrastructure Management or similar roles.
• Proven experience leading and managing technical teams.
• Familiarity with cloud platforms and infrastructure monitoring tools.

Responsibilities

• Manage daily operations of IT infrastructure including servers, storage, and cloud environments.
• Lead, mentor and manage the Infrastructure team.
• Plan and manage infrastructure projects such as upgrades and migrations.

Skills

Leadership

Collaboration

Operational Efficiency

Education

Bachelor’s degree in IT, Computer Science, or related field

Tools

Azure

AWS

ITIL

Job description

1 week ago Be among the first 25 applicants

Description

The IT Infrastructure Manager is responsible for overseeing the organisation’s IT infrastructure, ensuring all systems, networks, and cloud services are running efficiently and securely. The role involves managing the day-to-day infrastructure, leading a team of technical experts, ensuring uptime and performance, and driving infrastructure projects. This position requires strong leadership skills, the ability to collaborate with other business and IT teams, and a commitment to delivering excellent service levels to the organisation.

Application Deadline: 3 June 2025

Department: [SBSS] IT Operations Team

Location: Bristol

Compensation: Up to £65,000 / year

Description

The IT Infrastructure Manager is responsible for overseeing the organisation’s IT infrastructure, ensuring all systems, networks, and cloud services are running efficiently and securely. The role involves managing the day-to-day infrastructure, leading a team of technical experts, ensuring uptime and performance, and driving infrastructure projects. This position requires strong leadership skills, the ability to collaborate with other business and IT teams, and a commitment to delivering excellent service levels to the organisation.

What You'll Be Responsible For

Infrastructure Operations

• Manage the daily operations of IT infrastructure including servers, storage, networks, and cloud environments.
• Ensure uptime, availability and performance of IT systems through proactive monitoring and maintenance.
• Oversee disaster recovery and backup processes to ensure business continuity.
  
  

Team Leadership

• Lead, mentor and manage the Infrastructure team.
• Assign tasks, manage workloads and ensure team members meet performance expectations.
• Facilitate professional development and skills training for the team.
  
  

Process Management

• Implement and optimise ITIL-based processes for incident, problem and change management.
• Drive process improvements to increase operational efficiency and reduce incidents.
• Ensure service level agreements (SLAs) are met or exceeded.
  
  

Project Management

• Plan and manage infrastructure projects such as upgrades, migrations and deployments.
• Define project scope, timelines and budgets, ensuring projects are delivered on time and within budget.
• Coordinate with vendors and service providers for procurement and support.
  
  

Security & Compliance

• Collaborate with IT Compliance to ensure infrastructure is secure and compliant with industry regulations.
• Manage regular security audits, patch management and vulnerability assessments in accordance with the Vulnerability Management framework.
  
  

Stakeholder Management

• Develop and maintain strong relationships with key stakeholders across the organisation.
• Liaise with suppliers and service providers to ensure effective collaboration and service delivery.
• Act as the primary escalation point for infrastructure-related issues, ensuring timely resolutions.
  
  

Efficiency & Reporting

• Drive initiatives to improve operational efficiencies within the Infrastructure team.
• Prepare and present monthly reports on infrastructure performance, project status and service metrics to management.
  
  

What You'll Need

• 5+ years of experience in IT Infrastructure Management or similar roles.
• Bachelor’s degree in IT, Computer Science, or related field. OR equivalent experience.
• Proven experience leading and managing technical teams.
• Strong knowledge of networking, servers, storage, and virtualisation technologies.
• Familiarity with cloud platforms (Azure, AWS) and infrastructure monitoring tools.
  
  

Desirable certifications:

• ITIL V4 Foundation or higher.
• Project Management Professional (PMP)
• Certified Information Systems Security Professional (CISSP)
  
  

Our Benefits

• Hybrid working – 2 days in the office and 3 days working from home
• 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
• Discretionary annual bonus
• Pension scheme – 5% employee, 6% employer
• Flexible working – we will always consider applications for those who require less than the advertised hours
• Flexi-time
• Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
• Electric vehicle – salary sacrifice scheme
• 100’s of exclusive retailer discounts
• Professional wellbeing, health & fitness app - Wrkit
• Enhanced parental leave, including time off for IVF appointments
• Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
• Life Assurance - 4 times your salary
• 25% Car Insurance Discount
• 20% Travel Insurance Discount
• Cycle to Work Scheme
• Employee Referral Scheme
• Community support day

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Insurance

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