IT Infrastructure Manager

Hays.; Barnsley; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading company in Barnsley is seeking an IT Infrastructure Manager to oversee the smooth operation of IT systems. The role involves strategic planning, technical support, and ensuring compliance with security standards. Ideal candidates will have extensive experience in IT infrastructure management and relevant qualifications.

Qualifications

• Minimum 5 years' experience in similar roles.
• Experience working with ITIL qualifications and industry relevant qualifications.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure.
• Provide 3rd line support for infrastructure-related issues.
• Ensure infrastructure availability and compliance.

Skills

Problem Solving

Troubleshooting

Education

ITIL qualifications

MCSE

Tools

Windows Servers

Active Directory

Microsoft Exchange

SQL

Office 365

Cloud migrations

Job description

IT Infrastructure Manager

Location: Barnsley + Hybrid working

Salary: Up to £60,000

Your new role

As the IT Infrastructure Manager, you will be responsible for ensuring the smooth operation of the company's IT infrastructure and systems, including but not limited to Windows Servers, Active Directory, Entra, Networks, and Firewalls. You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. Your role involves evaluating and designing solutions to meet business and customer requirements, and helping develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc., and that all systems are maintained, supported, and compliant with security certifications.

Responsibilities

1. Develop and implement a strategic plan for developing IT infrastructure that meets business needs and aligns with overall business strategy.
2. Identify opportunities for leveraging technology to improve business processes and performance.
3. Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick and effective resolution.
4. Provide technical and design support for business-specific solutions, ensuring adherence to standards for service and compliance.
5. Ensure infrastructure availability and support, including but not limited to:

• Active Directory, Entra ID, DNS
• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage, Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience needed

• Minimum 5 years' experience in similar roles
• Experience working with and/or ITIL qualifications
• Industry relevant qualifications such as MCSE
• Outstanding problem solving and troubleshooting ability
• Cyber Essentials Plus experience
• ISO27001:2022 experience
• Windows server cloud migrations