IT Infrastructure Manager

TN United Kingdom; Barnsley; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading company in Barnsley is seeking an IT Infrastructure Manager to oversee the smooth operation of their IT systems. This role involves strategic planning, technical support, and ensuring compliance with security standards. The ideal candidate will have extensive experience in IT infrastructure and relevant qualifications.

Qualifications

• Minimum 5 years’ experience in similar roles.
• Hold industry-relevant qualifications such as MCSE.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure.
• Provide 3rd line support for all infrastructure-related issues.

Skills

Problem Solving

Troubleshooting

Education

MCSE

ITIL

Tools

Windows Servers

Active Directory

Microsoft Exchange

SQL

Office 365

Sophos

Arcserve

Forcepoint

PTRG

Job description

IT Infrastructure Manager

Barnsley + Hybrid working

Up to £60,000

Your new role

As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems, including but not limited to Windows Servers, Active Directory, Entra, Networks, and Firewalls. You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer requirements and help develop the strategic direction. You will ensure that our infrastructure is implemented securely using guidance from NIST, NCSC, CIS, etc., and that all systems are maintained and compliant with our security certifications.

Responsibilities

• Develop and implement a strategic plan for developing IT infrastructure, ensuring it meets the needs of our business and aligns with the wider business strategy.
• Identify opportunities for leveraging technology to improve business processes and performance.
• Provide 3rd line support for all infrastructure-related issues, working with and managing internal/external resources for quick and timely resolution.
• Provide technical and design support for the provision of business-specific solutions and ensure standards for service and compliance are adhered to.
• Responsible for infrastructure availability and support, including but not limited to:

• Active Directory, Entra ID, DNS
• Servers and operating systems
• Messaging – Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified messaging
• Networking (LAN, WAN, WLAN & Firewalls)
• Anti-Virus – Sophos
• Backups - Arcserve
• Database – SQL
• Printing
• File Storage, Directory management
• Web filtering – Forcepoint
• Service monitoring – PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience needed

• Minimum 5 years’ experience in similar roles
• Experience working with and/or ITIL qualifications
• Hold industry-relevant qualifications such as MCSE
• Outstanding problem-solving and troubleshooting ability
• Cyber Essentials Plus experience
• ISO27001:2022 experience
• Windows server cloud migrations