IT Infrastructure Manager

ZipRecruiter; Barnsley; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading company is seeking an IT Infrastructure Manager to ensure the smooth operation of its IT systems. The role involves strategic planning, technical support, and compliance with security standards. Candidates should have significant experience and relevant qualifications.

Qualifications

• Minimum 5 years' experience in similar roles.
• Industry-relevant qualifications such as MCSE.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure.
• Provide 3rd line support for all infrastructure-related issues.

Skills

Problem Solving

Troubleshooting

Education

ITIL Qualifications

MCSE

Tools

Windows Server

Active Directory

Microsoft Exchange

SQL

Sophos

Arcserve

Forcepoint

Office 365

Job description

Job Title: IT Infrastructure Manager

Location: Barnsley + Hybrid working

Salary: Up to £60,000

Your new role

As the IT Infrastructure Manager, you will be responsible for ensuring the smooth operation of the company's IT infrastructure and systems. This includes, but is not limited to, Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions to meet business and customer requirements and help develop the strategic direction. Additionally, you will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc., and that all systems are maintained, supported, and compliant with security certifications.

Responsibilities

1. Develop and implement a strategic plan for IT infrastructure that aligns with business needs and strategy.
2. Identify opportunities to leverage technology to improve business processes and performance.
3. Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick resolution.
4. Provide technical and design support for business-specific solutions, ensuring adherence to standards for service and compliance.
5. Ensure infrastructure availability and support, including but not limited to:

• Active Directory, Entra ID, DNS
• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage, Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience needed

• Minimum 5 years' experience in similar roles
• Experience working with and/or ITIL qualifications
• Industry-relevant qualifications such as MCSE
• Outstanding problem-solving and troubleshooting skills
• Cyber Essentials Plus experience
• ISO27001:2022 experience
• Experience with Windows Server cloud migrations

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