IT Infrastructure Laboratory Technician

Guidant Group; Sharpness; On-site; GBP 32,000 - 46,000; Full time

Job summary

Guidant Group seeks a hands-on IT Infrastructure Laboratory Technician to manage and support our testing environments in the United Kingdom. You will handle hardware lifecycles, network provisioning, and daily troubleshooting for lab infrastructure used by engineering and development teams.

The ideal candidate will have strong networking fundamentals, enjoy working with physical hardware, and maintain an exceptionally organized lab environment.

Qualifications

• Experience with server hardware lifecycle, asset tracking, and lab provisioning.
• Strong fundamentals in TCP/IP, VLANs, and cabling practices.
• Comfort installing/configuring Windows/Linux servers and virtualization platforms.

Responsibilities

• Hardware lifecycle management: install, rack, and cable servers, switches, storage; track inventory.
• Environment provisioning: deploy OS images, hypervisors, and test networks per requests.
• Maintenance: diagnose hardware issues; update BIOS and firmware; replace components as needed.
• Lab operations: monitor environmental controls and ensure neat cabling and proper decommissioning of retired equipment.
• Helpdesk support: assist lab users with access, connectivity, or hardware allocation tickets.

Skills

Hardware Asset Mgmt

Networking Fundamentals

System Administration

Automation Basics

Tools

Windows Server

Linux (RHEL/Ubuntu)

VMware/KVM/Hyper-V

Scripting (Bash/PowerShell/Python)

Job description

We are seeking a hands-on IT Infrastructure Laboratory Technician to manage, maintain, and support our physical and virtual testing environments. In this role, you will be responsible for the hardware lifecycle, network provisioning, and daily troubleshooting of lab infrastructure used by our engineering and development teams. The ideal candidate enjoys working with physical hardware, possesses strong networking fundamentals, and maintains an exceptionally organised environment.,

• Hardware & Asset Management: Install, rack, stack, and cable servers, switches, and storage arrays. Track physical inventory, spare parts, and component replacements using asset management software.
• Environment Provisioning: Configure and deploy operating systems, hypervisors, and baseline software images. Set up isolated test networks, VLANs, and testbeds based on engineering requests.
• Maintenance & Troubleshooting: Perform hardware diagnostics and replace faulty components (RAM, CPUs, drives, power supplies). Keep server BIOS and network switch firmware up to date.
• Lab Operations: Monitor lab environmental controls, including room temperature, power distribution, and cable neatness. Maintain strict data-wiping and decommissioning protocols for retired equipment.
• Helpdesk Support: Act as the primary point of contact for lab users, resolving daily access, connectivity, or hardware allocation tickets.
  Hardware Proficiency: Deep understanding of server architecture, storage systems, and components.
• Networking Fundamentals: Strong knowledge of TCP/IP, subnets, VLAN configuration, and structured cabling practices.
• System Administration: Experience installing and configuring Windows Server, Linux (RHEL/Ubuntu), and virtualisation platforms (VMware, KVM, or Hyper‑V).
• Automation Basics: Familiarity with basic scripting (Bash, PowerShell, or Python) for task automation is a plus.
• Physical Demands: Abil