IT Infrastructure Engineer: On-Call & Travel Ready

Proactive Appointments Ltd.; West of England; Sur place; GBP 42 000 - 48 000; Plein temps

Résumé du poste

Proactive Appointments Limited is seeking an experienced IT Infrastructure Engineer to own day-to-day IT operations across a network of distribution sites and depots. You will provide 1st-3rd line support and help maintain a wide range of infrastructure technologies, including networking, virtualization, servers, storage and disaster recovery.

The role requires flexibility to travel to other sites, participate in an IT on-call rota, and occasional out-of-hours or weekend support.

Qualifications

• Experience delivering 1st–3rd line IT support and incident resolution.
• Strong knowledge of Windows server/enterprise infrastructure and AD.
• VMware virtualization and Citrix environments administration.
• Networking expertise across LAN/WAN and Cisco devices.
• SQL databases and enterprise applications administration.
• NetApp storage, backup solutions and DR planning.
• Cyber security and vulnerability management with ITIL processes.
• PowerShell scripting and automation capabilities.
• Experience in warehousing/logistics/operational contexts.
• Excellent stakeholder management and customer service skills.

Responsabilités

• Take ownership of day-to-day IT operations and infrastructure support.
• Provide 1st, 2nd and 3rd line support across multiple sites.
• Deputise for the IT Manager in their absence.
• Contribute to IT projects and automation initiatives.
• Maintain and improve networking, servers, storage and DR capabilities.
• Support and drive infrastructure upgrades, migrations and security improvements.
• Travel to other sites and participate in on-call out-of-hours support.

Connaissances

1st/2nd/3rd line IT support

Windows Server & Active Directory

Identity & access management

VMware virtualization

Citrix environments

Cisco networking (LAN/WAN/Wi‑Fi)

SQL databases

NetApp storage & backups

Cyber security & vulnerability mgmt

PowerShell scripting & automation

ITIL-based service management

Operational experience in warehousing/

Stakeholder management & customer care

Formation

IT qualifications or equivalent experience

Outils

VMware vSphere

Citrix

NetApp

SQL Server

PowerShell

Windows Server

Active Directory

Description du poste

Proactive Appointments Limited is seeking an experienced IT Infrastructure Engineer to own day-to-day IT operations across a network of distribution sites and depots. You will provide 1st-3rd line support and help maintain a wide range of infrastructure technologies, including networking, virtualization, servers, storage and disaster recovery.

The role requires flexibility to travel to other sites, participate in an IT on-call rota, and occasional out-of-hours or weekend support.