IT Infrastructure Engineer (Mandarin speaking)

Cameron Kennedy; City Of London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Discretionary bonus

Strong pension

Private medical cover

Job summary

The IT Infrastructure Engineer role in City of London is a full-time, on-site position within a well-established international bank. You will own day-to-day health of on-premise servers, storage, network, and backup, while providing Tier 2 support and guidance across the organisation.

You’ll work closely with the Deputy Head of IT and Infrastructure Manager, expanding your responsibilities into disaster recovery, capacity planning, and regulatory compliance.

Qualifications

• 3+ years in IT infrastructure or senior support.
• Windows Server 2019+ and Windows 10/11.
• Core Microsoft infrastructure: Active Directory, Exchange, RDS, DFS.
• Experience with VMware vSphere virtualization.
• Familiarity with backup technologies (Veeam/Backup Exec).

Responsibilities

• Maintaining and improving the bank's server, storage, network and backup infrastructure.
• Managing the virtual platform (VMware / vSphere) and the physical estate.
• Monitoring performance and capacity, and resolving issues.
• Supporting disaster recovery planning and testing to meet regulatory requirements.
• Running IT asset and configuration management, and producing regular reporting.
• Writing and maintaining IT procedures, manuals and operational guidelines.
• Liaising with overseas head office and data centre teams.
• Providing Tier 2 support and IT guidance to staff across the bank.

Skills

IT infrastructure experience

Windows Server 2019+

Windows 10/11

Active Directory

Exchange

RDS

VMware / vSphere

Veeam / Backup Exec

Networking (Cisco/Juniper/HP/Huawei)

Server hardware maintenance

Mandarin language

English language

Regulated environment experience

Certifications: MCSA/MCSE/VMware VCP/2

Tools

VMware / vSphere

Backup technologies: Veeam/Backup Exec

Job description

Location: City of London (on-site) Permanent, full-time

The role

A well-established international bank in the City of London is hiring an IT Infrastructure Engineer to join its small, close-knit IT team.

This is a genuinely broad infrastructure role. You'll own the day-to-day health of the bank's on-premise estate — servers, virtualisation, network, backup and DR — alongside Tier 2 support for the business. If you're currently in a support role and want to move properly into infrastructure, or you're an infrastructure engineer who wants ownership rather than a ticket queue, this is a strong step.

You'll report to the Deputy Head of IT and work directly with the Infrastructure Manager.

What you'll be doing

• Maintaining and improving the bank's server, storage, network and backup infrastructure
• Managing the virtual platform (VMware / vSphere / ESXi) and the physical estate, including server room, UPS and power
• Monitoring performance and capacity, and resolving issues as they arise
• Supporting disaster recovery planning and testing to meet regulatory requirements
• Running IT asset and configuration management, and producing regular reporting
• Writing and maintaining IT procedures, manuals and operational guidelines
• Liaising with the overseas head office and data centre teams
• Providing Tier 2 support and IT guidance to staff across the bank

What we're looking for

• 3+ years in an IT infrastructure or senior support role
• Windows Server (2019+) and Windows 10/11
• Core Microsoft infrastructure: Active Directory, Exchange, RDS, DFS
• Virtualisation: VMware / vSphere
• Backup technologies: Veeam, Backup Exec or similar
• Firewall, router and switch configuration (Cisco, Juniper, HP or Huawei)
• Server hardware maintenance and troubleshooting
• Fluent Mandarin and English, written and spoken — you’ll be reporting to and corresponding with the overseas head office
• Financial services or other regulated environment experience
• Certifications: MCSA / MCSE / VMware VCP / CCNA / CCNP

Why this one is worth a look

• A small team where you'll touch every part of the infrastructure, not one narrow slice
• Stable, low-turnover environment with a genuine work-life balance
• Real ownership and visibility with senior management from day one
• Discretionary bonus, strong pension and private medical cover