IT Infrastructure Engineer – Cloud, Hybrid, Security

Halian | Managed Services, Recruitment Agency & Contract Staffing; Birmingham; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Pension

Training

Career progression

Company benefits

Multi-site project exposure

Job summary

Halian is seeking an experienced IT Infrastructure Engineer to support, maintain, and develop core infrastructure across on‑premise, cloud, and hybrid environments. You will manage servers, storage, virtualization platforms, backup systems, and security across multiple locations.

The role requires strong Windows Server, Active Directory, and M365 skills, plus familiarity with virtualization (VMware/Hyper‑V) and ITIL‑based processes.

Qualifications

• Commercial experience supporting enterprise IT infrastructure environments.
• Strong experience supporting Windows Server environments.
• Good knowledge of Active Directory and Group Policy.
• Experience supporting Microsoft 365 and Entra ID.
• Experience with virtualization platforms such as VMware and/or Hyper‑V.
• Experience supporting backup and recovery technologies.
• Knowledge of storage technologies and endpoint management.
• Understanding of basic networking principles.
• Experience supporting cloud and hybrid infrastructure environments.
• Strong troubleshooting and analytical skills.
• Experience working within a structured IT support or ITIL‑based environment.

Responsibilities

• Supporting, maintaining, and administering servers, storage, virtualization platforms, cloud services, and backup systems.
• Ensuring availability, performance, reliability, and security of infrastructure across multiple locations.
• Managing Microsoft‑based environments including Windows Server, Active Directory, Microsoft 365, and Entra ID.
• Monitoring infrastructure performance and identifying opportunities for improvement and risk reduction.
• Supporting cybersecurity initiatives including patch management, vulnerability remediation, endpoint protection, MFA, and access controls.
• Assisting with disaster recovery and business continuity planning and solutions.
• Supporting infrastructure projects including upgrades, migrations, cloud adoption, ERP implementations, and site integrations.
• Investigating and resolving infrastructure incidents within defined SLAs.
• Working with service desk, network, and application support teams for effective service delivery.
• Managing relationships with third‑party suppliers and technology partners.
• Maintaining accurate technical documentation and operational procedures.
• Participating in change management to ensure changes are tested and implemented.
• Supporting the wider IT team and contributing to resilience of the technology environment.
• Occasionally travelling to other business sites.

Skills

Windows Server

Active Directory

Group Policy

Microsoft 365

Entra ID

VMware

Hyper‑V

Backup & Recovery

Storage Technologies

Networking Principles

Cloud & Hybrid Infra

Troubleshooting

ITIL‑based Environment

Tools

Palo Alto Firewalls

CrowdStrike

Microsoft Defender

Job description

Halian is seeking an experienced IT Infrastructure Engineer to support, maintain, and develop core infrastructure across on‑premise, cloud, and hybrid environments. You will manage servers, storage, virtualization platforms, backup systems, and security across multiple locations.

The role requires strong Windows Server, Active Directory, and M365 skills, plus familiarity with virtualization (VMware/Hyper‑V) and ITIL‑based processes.