Hybrid working model
2/3 days in office, once probation has been passed.
Role Overview
The Senior Infrastructure Engineer will provide day-to-day operational support and transformation of on-premise virtual and physical server environments, cloud-hosted infrastructure platforms, and network-related services. The role involves liaising with external and internal service providers and related IT functions.
Responsibilities
- Support design activities by providing insights into best practices and operational metrics.
- Contribute to strategic decision-making through research and experience.
- Assist in designing new processes and policies.
- Ensure thorough documentation and knowledge management.
- Maintain a security-first approach in all solutions, supporting the company's security standards and accreditations.
- Provide proof of concept (PoC) support for new service enablement.
- Adhere to change control policies, including necessary testing.
- Facilitate deployment and release management of IT infrastructure.
- Provide third-line support for infrastructure services.
- Assist colleagues with problem management activities, including deploying changes like patching and configuration updates.
- Coordinate with service providers, users, and customers as needed.
- Follow company and departmental processes for IT service management.
- Provide leadership in internal and external engagements as appropriate.
Skills and Experience
- Experience with IaaS (Windows/Linux).
- Knowledge of Azure networking (private endpoints, firewalls, VPNs, IP groups, etc.).
- Monitoring, alerting, and log analytics skills.
- Experience with Azure AD (Entra), Local AD.
- Proficiency with Windows Server, Active Directory, Hyper-V, and high-availability clustering.
- PowerShell scripting and automation skills.
- Experience with SD-WAN and SAN storage (e.g., HPE Nimble).
- Understanding of Microsoft Windows Server OS.
- Effective communication skills and ability to produce accurate documentation.
- Strong IT security mindset.
ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.