IT Infrastructure Engineer

慨正橡扯; Leeds; On-site; Full time

Job description

At Jet2.com and Jet2holidays, we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.

Benefits

• Hybrid working (we’re in the office 2 days per week)
• Annual pay reviews
• 26 days holiday (plus Bank Holidays)

What you’ll be doing

• Designing, planning and implementing scalable, secure and resilient infrastructure solutions, including: On‑prem and AWS-based IaaS (compute, storage and networking) & Virtualisation and container platforms
• Administering and supporting Kubernetes platforms, including cluster lifecycle management, upgrades, security and integration with underlying infrastructure.
• Operating, maintaining and optimising AWS environments, ensuring infrastructure is delivered in line with security, resilience and availability best practices, as well as cost‑effective operation.
• Designing and supporting infrastructure with appropriate availability, resilience and disaster recovery considerations to meet business and operational requirements.
• Troubleshooting and resolving complex infrastructure incidents, including cloud‑related issues, escalating where appropriate to senior engineers or third‑party vendors.
• Providing technical guidance, mentoring and knowledge‑sharing to IT Operations and other technology teams, contributing to improved standards and ways of working.
• Creating and maintaining clear, accurate documentation, including infrastructure designs, configurations, standards, policies and operating procedures.
• Supporting and developing automation and Infrastructure‑as‑Code approaches across on‑prem and cloud platforms to improve consistency, reliability and efficiency.
• Participating in the on‑call rota (minimum of 1 in 4) and supporting planned out‑of‑hours work when required.

What you’ll have

• Strong experience administering Windows Server, including: Active Directory, Group Policy, DNS and DHCP
• Experience supporting Linux servers (Red Hat and Oracle).
• Hands‑on experience administering Kubernetes platforms in production environments.
• Strong operational experience with Microsoft tooling, including SCOM, SCCM, DPM, WSUS, Intune and Microsoft Defender
• Practical experience supporting AWS public cloud infrastructure (IaaS), including core compute, storage and networking concepts.
• A solid understanding of patch management, vulnerability management and security best practices across hybrid infrastructure environments