IT Infrastructure Engineer

Perk; Greater London; On-site; GBP 72,000 - 85,000; Full time

Benefits offered by this job

Equity

Private healthcare

Gym allowance

Flexible compensation plan

Mental health tools

Travel opportunities

IRL-first collaboration

Job summary

Perk, formerly TravelPerk, is seeking an Infrastructure Engineer to support IT operations across European hubs. You will serve as an escalation point for the Service Desk and mentor colleagues while improving reliability and uptime.

The role emphasizes scripting and automation with Okta, Slack and Make.com, REST API work, and monitoring with Nagios/Zabbix; commuting distance to our London or Barcelona hub is required.

Qualifications

• Experience supporting IT operations across multiple hubs or locations.
• Escalation support for Service Desk teams and mentoring colleagues.
• Troubleshooting IT and audio-visual environments.
• Contributing to infrastructure projects with timelines and standards.
• Scripting and automation with Okta, Slack and Make.com.
• REST API integration and automation of repetitive tasks.
• Monitoring and alerting with Nagios and Zabbix.
• DevOps tools such as GitHub and Terraform.
• Identity management systems and Jamf environments; Jamf 200+ is a plus.
• Role based within commuting distance of London or Barcelona hub.
• Resume in English.

Responsibilities

• Serve as escalation point for Service Desk, guiding on complex issues and mentoring colleagues.
• Troubleshoot and resolve IT and audio-visual issues across European hubs.
• Plan, execute, and monitor IT infrastructure projects.
• Develop and maintain scripts and automation workflows across Okta, Slack, Make.com.
• Integrate REST APIs to enhance tooling and automate repetitive tasks.
• Configure, optimize, and maintain Nagios and Zabbix monitoring.
• Apply basic DevOps tooling knowledge with GitHub and Terraform.
• Maintain and support identity management systems and Jamf environments.
• Anticipate IT issues and mitigate risks.
• Analyze trends to support strategic objectives and improve efficiency.
• Evaluate new tools and contribute to shared systems and processes.

Skills

Escalation support

Mentoring

Troubleshooting

Scripting

Okta

Slack

Make.com

REST APIs

Nagios

Zabbix

GitHub

Terraform

Jamf

Identity management

Tools

GitHub

Terraform

Nagios

Zabbix

Jamf

Okta

Make.com

REST APIs

Slack

Job description

Salary: £72,000 - 85,000 per year

Requirements

• We are looking for an Infrastructure Engineer with experience supporting IT operations across multiple hubs or locations.
• We value experience providing escalation support for Service Desk teams and mentoring colleagues on complex issues.
• We need strong troubleshooting skills across IT and audio-visual environments.
• We are looking for experience contributing to infrastructure projects and working with timelines, quality standards, and best practices.
• We value scripting and automation experience, especially with tools such as Okta, Slack, and Make.com.
• We expect experience integrating REST APIs and automating repetitive tasks.
• We are looking for familiarity with monitoring and alerting tools such as Nagios and Zabbix.
• We value practical knowledge of DevOps tools such as GitHub and Terraform.
• We expect a solid understanding of identity management systems and Jamf environments; Jamf 200+ is a plus.
• We prioritize experience and potential over formal academic qualifications.
• We require the role to be based within commuting distance of our London or Barcelona hub.
• English is the official language in our office, so we ask for a resume in English.

Responsibilities

• We serve as an escalation point for our Service Desk team, providing guidance on complex issues and mentoring colleagues.
• We troubleshoot and resolve IT and audio-visual issues across our European hubs to minimize disruption and keep operations running smoothly.
• We assist in planning, executing, and monitoring IT infrastructure projects.
• We develop and maintain scripts and automation workflows across platforms such as Okta, Slack, and Make.com.
• We integrate and leverage REST APIs to enhance tooling and automate repetitive tasks.
• We configure, optimize, and maintain monitoring and alerting tools such as Nagios and Zabbix.
• We apply fundamental knowledge of DevOps tools such as GitHub and Terraform.
• We maintain and support core infrastructure tools, including identity management systems and Jamf environments.
• We anticipate potential IT issues and proactively mitigate risks.
• We analyze operational and performance trends using data-driven insights to support strategic objectives.
• We continuously identify opportunities to optimize processes, improve efficiency, and enhance platform reliability.
• We evaluate new tools and provide recommendations aligned with team and business needs.
• We develop reusable components and adhere to established standards for automation and tooling.
• We collaborate across teams, provide feedback, and contribute to shared systems and processes.

Technologies

• DevOps
• GitHub
• Support
• REST
• Slack
• Terraform
• Zabbix
• Security

More

We are Perk, formerly TravelPerk, an intelligent platform for travel and spend management that automates travel bookings, expenses, invoice processing, and more to eliminate manual work and improve productivity. Founded in 2015, we have grown into a global company of more than 1,800 people across 12 offices, with headquarters in London and Boston, and we are trusted by more than 10,000 companies worldwide. We offer competitive compensation including equity, health perks such as private healthcare or a gym allowance depending on location, a flexible compensation plan, mental health support tools, unforgettable events with opportunities to travel to our hubs, and exponential career growth opportunities. We work IRL-first, with our teams collaborating in person three days a week, and this role requires commuting distance to our London or Barcelona hub. We value curiosity, purpose, mindset, and an ownership mentality, and we are an equal opportunity employer with a diverse, international team.

last updated 36 week of 2026