IT Front Desk & Asset Support Specialist

South Lanarkshire; Hamilton; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Local government pension

Salary Sacrifice AVC

Up to 33 days leave

Public holidays 10 days

Sick pay

Flexible working

Employee discounts

Cycle to Work Scheme

Physiotherapy

Employee Assistance Program

Job summary

South Lanarkshire Council in Hamilton is seeking an IT Services Assistant to provide frontline clerical support within the IT Services team. This permanent role offers 35 hours weekly, with duties including welcoming visitors, managing IT equipment, updating inventories, and coordinating disposal.

You will need good IT literacy, proficiency in Microsoft Office, and experience with Case Management Systems, plus the ability to travel to different council locations.

Qualifications

• Front desk clerical experience in local government or similar.
• Excellent customer service and communication skills.
• Good IT skills including MS Office and basic financial duties.
• Ability to travel to various South Lanarkshire locations.

Responsibilities

• Provide front desk clerical support for IT services.
• Welcome visitors and manage IT equipment.
• Maintain mobile asset inventories and coordinate disposal.
• Provide high standard of customer service and build relationships with colleagues and suppliers.
• Prioritise workloads, meet deadlines, and work with Case Management Systems.

Skills

Customer service

IT literacy

Tools

Microsoft Office

Case Management Systems

Job description

South Lanarkshire Council in Hamilton is seeking an IT Services Assistant to provide frontline clerical support within the IT Services team. This permanent role offers 35 hours weekly, with duties including welcoming visitors, managing IT equipment, updating inventories, and coordinating disposal.

You will need good IT literacy, proficiency in Microsoft Office, and experience with Case Management Systems, plus the ability to travel to different council locations.