Clerical & Notetaker Assistant – Admin & Policy Support

South Lanarkshire Council; Hamilton; On-site; GBP 25,000 - 27,000; Full time

Job summary

South Lanarkshire Council in Hamilton is seeking a self-motivated clerical assistant to provide first-class support to the Personnel Services Employee Relations team. The role requires efficient notetaking at meetings covering discipline, grievance, dignity at work and attendance, plus general clerical tasks.

You will handle enquiries from internal and external customers, offer basic guidance on Council policies, and demonstrate excellent IT skills with Word, Outlook and Excel, while upholding

Qualifications

• Notetaking at personnel meetings relating to discipline, grievance, dignity at work and attendance.
• Excellent communication and customer care skills.
• Strong IT skills including Word, Outlook and Excel.
• Able to handle confidential information with discretion.
• Deal with internal and external enquiries and provide basic guidance on Council Policies.

Responsibilities

• Provide high-quality notes for personnel meetings within tight timescales.
• Undertake general clerical tasks and clerical support.
• Handle enquiries from internal and external customers.
• Provide basic guidance on Council Policies.
• Maintain confidentiality and respond to changing priorities.

Skills

Notetaking

Organisation

Communication

Customer service

Discretion

Tools

Microsoft Word

Outlook

Excel

Job description

South Lanarkshire Council in Hamilton is seeking a self-motivated clerical assistant to provide first-class support to the Personnel Services Employee Relations team. The role requires efficient notetaking at meetings covering discipline, grievance, dignity at work and attendance, plus general clerical tasks.

You will handle enquiries from internal and external customers, offer basic guidance on Council policies, and demonstrate excellent IT skills with Word, Outlook and Excel, while upholding