IT Field Engineer

Rise Technical; Manchester; On-site; GBP 32,000 - 38,000; Full time

Job summary

Une entreprise technologique en pleine croissance cherche un Ingénieur de Terrain IT. Dans ce rôle, vous installerez et entretiendrez des systèmes IT et WiFi sur des sites clients à travers le Royaume-Uni, tout en fournissant un excellent service client. Le candidat idéal apportera des compétences solides en résolution de problèmes et une passion pour le travail technique de haute qualité dans un environnement dynamique.

Benefits

Car Allowance

Holiday

Pension

Medical Cash Plan

OOH Payments

Qualifications

• Expérience avec serveurs Windows (DNS, DHCP, GPO).
• Connaissance des technologies WiFi (Cisco, Ruckus, Aruba).
• Familiarité avec les systèmes PBX hébergés (Gamma Horizon, 3CX).

Responsibilities

• Installer et entretenir des systèmes IT et WiFi sur les sites clients.
• Fournir un support à distance et sur site pour les systèmes IT et télécoms.
• Participer à la rota de support hors heures avec rémunération.

Skills

Problem Solving

Customer Service

Clear Communication

Flexibility

Job description

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IT Field Engineer

£32,000 - £38,000 + OOH Payments + Car Allowance + Holiday + Pension + Medical Cash Plan

UK - Field-Based

If you're a skilled IT Engineer with hands-on experience in installing and supporting IT, WiFi, and telecoms systems—and you enjoy the autonomy of field-based work—this could be the ideal role for you.

You will be joining a fast-growing technology provider delivering end-to-end solutions across Connectivity, IT, Networks, Cloud, Software, Wi-Fi, and Telecoms. With a strong customer base in the hospitality sector and beyond, the company is known for its fast, dependable, and personal service, offered 24/7, 365 days a year.

This is a field-based position where you will install, maintain, and support IT and network infrastructure on client sites across the UK. The role requires a flexible and proactive approach to travel, overnight stays, and out-of-hours work on a shared rota basis—all essential to delivering the high service levels our customers expect. When not on-site, you'll work remotely from a well-equipped home setup.

The ideal candidate will be a hands-on problem solver with a passion for delivering high-quality technical work and outstanding customer service. You'll thrive in a fast-paced environment, be comfortable working independently, and bring a calm, solutions-focused mindset to each job. Clear communication, a strong work ethic, and pride in your work are essential to succeeding in this role.

The Role

• Carry out installation and maintenance of IT and WiFi systems on customer sites
• Provide remote and on-site support for IT and telecoms systems
• Assist in the design and deployment of new network and WiFi solutions
• Perform wireless surveys and update relevant documentation
• Participate in the out-of-hours support rota (with additional pay)

The Person

• Solid background in Windows Server environments (DNS, DHCP, GPO)
• Experience with WiFi technologies, ideally Cisco, Ruckus, or Aruba
• Familiarity with hosted PBX systems (Gamma Horizon, 3CX)
• Confident working independently, with flexibility to travel and stay overnight