IT Engineer - Mandarin Speaking

JR United Kingdom; Ipswich; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is searching for an experienced IT Engineer to ensure seamless IT operations and support within their global technology framework. In this pivotal role, you will design and maintain comprehensive IT infrastructure solutions, implement secure hybrid cloud architectures, and manage network solutions. Your expertise in enterprise IT infrastructure and advanced networking will be essential as you collaborate with global IT teams to meet security and business requirements. This position requires strong problem-solving skills and a customer-centric approach, making it ideal for a professional eager to make a significant impact in a dynamic environment.

Qualifications

• 3+ years of experience in enterprise IT infrastructure with a focus on Wintel/Networking.
• Advanced knowledge in routing and switching, preferably with CCNA certification.

Responsibilities

• Design and maintain IT infrastructure solutions for local offices, including cloud systems.
• Implement secure hybrid cloud architectures and troubleshoot advanced network issues.

Skills

Multilingual proficiency

Enterprise IT infrastructure

Advanced networking knowledge

Problem-solving skills

Teamwork and communication skills

Education

CCNA or equivalent

Microsoft certifications

Relevant certifications (CCNP, MCSE)

Tools

Windows Server 2012R2/2016/2019

AxiomV door control systems

Job description

Job Description:

We are seeking an experienced IT Engineer for our client, a global technology company. You will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer-centric approach, and collaboration with global IT teams to meet company security and business requirements.

Key Responsibilities:

1. Design, implement, and maintain comprehensive IT infrastructure solutions for local offices, including support for cloud and local server-based systems such as MES and security systems.
2. Implement and maintain secure hybrid cloud architectures bridging on-premise and cloud environments.
3. Diagnose and resolve complex issues in cloud-native and hybrid infrastructure environments.
4. Design and manage network solutions including MPLS, VPN configurations (Multi-VRF/IPsec), WAN/LAN architecture, wireless networks (AC/AP), and Firewall management.
5. Troubleshoot advanced network issues (routing, switching, VoIP).
6. Deploy and maintain Windows/Linux server environments, virtualization platforms, storage solutions, backup systems, VoIP, and video conferencing systems.
7. Implement and manage endpoint protection solutions (antivirus/encryption), patch management systems, and two-factor authentication infrastructure.
8. Ensure compliance with enterprise security policies.
9. Conduct IT training and maintain support documentation.
10. Maintain door access/CCTV systems and video conferencing equipment.
11. Participate in after-hours/weekend support (remote or onsite).
12. Ensure IT environments comply with company global security policies.
13. Collaborate with global IT teams to innovate solutions aligned with business needs.

Person Specification:

Required:

• Multilingual proficiency (e.g., Mandarin) for global collaboration.
• 3+ years of experience in enterprise IT infrastructure (Wintel/Networking).
• Advanced networking knowledge: Routing/switching (CCNA or equivalent).
• Microsoft certifications preferred (Windows Server 2012R2/2016/2019).
• Experience with endpoint security (encryption/patching/2FA).
• Strong problem-solving, teamwork, and communication skills.
• Relevant certifications such as CCNP, MCSE.
• Experience with AxiomV door control systems.