IT Engineer - Mandarin Speaking

Project People; Ipswich; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is on the lookout for an experienced IT Engineer to ensure seamless office IT operations and maintain critical infrastructure. In this role, you will provide end-user support while collaborating with global IT teams to meet security and business requirements. Your expertise in advanced networking, cloud architectures, and endpoint security will be crucial in driving innovative solutions. Join a dynamic environment where your contributions will significantly impact IT operations and security compliance, making it an exciting opportunity for those passionate about technology.

Qualifications

• 3+ years in enterprise IT infrastructure with a focus on Wintel/Networking.
• Strong knowledge in advanced networking, routing, and switching.

Responsibilities

• Design and maintain IT infrastructure solutions for local offices.
• Provide support for cloud and local server-based systems.

Skills

Multilingual proficiency

Problem-solving skills

Teamwork

Communication skills

Advanced networking knowledge

Endpoint security

Education

CCNA or equivalent

Microsoft certifications

CCNP, MCSE or other relevant certifications

Tools

VMware

Hyper-V

VoIP systems

MES software

Job description

Job Summary

We are seeking an experienced IT Engineer for our client which is a global technology company. You will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer-centric approach, and collaboration with global IT teams to meet company security and business requirements.

Key Responsibilities:

• Design, implement, and maintain comprehensive IT infrastructure solutions for local offices, encompassing:
• Provide support for cloud and local server based business critical systems and software including MES and security systems
• Implement and maintain secure hybrid cloud architectures bridging on-premise and cloud environments
• Diagnose and resolve complex issues in cloud-native and hybrid infrastructure environments
• Design and manage network solutions including: MPLS and VPN configurations (Multi-VRF/IPsec), WAN/LAN architecture and wireless networks (AC/AP), Firewall configuration and management
• Troubleshoot advanced network issues (routing, switching, VoIP)
• Deploy and maintain: Windows/Linux server environments, Virtualization platforms, Storage solutions and backup systems, VoIP and video conference systems.
• Implement and manage: Endpoint protection solutions (antivirus/encryption), Patch management systems, Two-factor authentication infrastructure.
• Ensure compliance with enterprise security policies
• Provide desktop support (in-person/remote) for employees, including VIPs.
• Support onboarding/offboarding (system deployment, IT inductions).
• Conduct IT training and maintain support documentation.
• Perform O&M for industrial PCs (production line support, backups, fault resolution).
• Maintain door access/CCTV systems and video conferencing equipment.
• Participate in after-hours/Weekend support (remote or onsite).
• Ensure IT environments comply with company global security policies.
• Work with global IT teams to innovate solutions aligned with business needs.
• Manage asset lifecycle (inventory, audits, decommissioning).

Person Specification:

Required:

• Multilingual proficiency (e.g., Mandarin) for global collaboration.
• 3+ years in enterprise IT infrastructure (Wintel/Networking).
• Advanced networking knowledge: Routing/switching (CCNA or equivalent).
• Microsoft certifications preferred (Windows Server 2012R2/2016/2019).
• Virtualization (VMware/Hyper-V), VoIP, video conferencing.
• Endpoint security (encryption/patching/2FA).
• Strong problem-solving, teamwork, and communication skills.
• Ability to work after-hours/weekends.

Desired:

• CCNP, MCSE, or other relevant certifications.
• Experience with AxiomV door control systems.
• MES software experience.