IT Engineer

NEC Software Solutions; Chippenham; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a leading company as an IT Engineer, where you will design, build, and maintain environments for validating bespoke software solutions. This role demands strong troubleshooting skills and the ability to work autonomously or within a team. You'll be involved in deploying critical software for emergency services, ensuring smooth operations and compliance with best practices. Excellent benefits and a supportive work environment await you.

Benefits

Competitive pension scheme

Private medical cover

Holiday options

Life assurance

Flexible benefits

Access to LinkedIn Learning

Qualifications

• Ideally educated to HND/HNC level or with relevant industry experience.
• Strong fault-finding skills and logical troubleshooting ability.
• Experience following ITIL best practices.

Responsibilities

• Design and build self-contained environments (Rigs) to meet business needs.
• Deploy, debug, and troubleshoot NEC/SSS bespoke software installations.
• Provide technical guidance to NEC/SSS engineering, development, and testing teams.

Skills

Fault-finding skills

Logical troubleshooting

Excellent communication

Enthusiasm for IT

Education

HND/HNC level

Tools

Windows 10/11

Windows Server

Hyper-V

VMware

MySQL

PowerShell

Cisco switches

Job description

Company Description

Come join us and make a difference in the world!
Discover more at www.necsws.com

Job Description

Due to strict Security Clearance requirements, unfortunately we can only consider applicants that have lived in the UK for 5 consecutive years or more.

Due to SLA's, we can only consider applicants within a 1-hour commute of Chippenham.

As an IT Engineer, you will help us deliver solutions across diverse non-functional environments, supporting our suite of products. Your role will involve designing, building, maintaining, and supporting these environments to facilitate validation of our in-house software offerings.

If you're seeking the next step in your career, this role involves validating mission-critical bespoke software and solutions, enabling smooth deployment into the blue light emergency services market through our delivery and support teams.

Join a dedicated team deploying and validating NEC/SSS solutions. We are looking for experienced engineers with a can-do attitude, attention to detail, and the ability to work autonomously or as part of a team.

Job Activities & Responsibilities:

• Design and build self-contained environments (Rigs) to meet business needs.
• Deploy, debug, and troubleshoot NEC/SSS bespoke software installations.
• Build, manage, and integrate third-party products like PBXs, radios, and recorders with NEC/SSS products.
• Deploy and test monthly WSUS updates in collaboration with SSS security teams.
• Provide technical guidance to NEC/SSS engineering, development, and testing teams.
• Follow company procedures (Local Procedures, ISO20000-1) and suggest improvements via CSIP.

Qualifications

Who are you?

• Ideally educated to HND/HNC level or with relevant industry experience.
• Strong fault-finding skills and logical troubleshooting ability.
• Understanding of Microsoft Active Directory/domain architecture.
• Hardware skills with Dell/HP or equivalent.
• Experience with Microsoft Windows 10/11, Windows Server up to 2022.
• Deployment experience with Microsoft Windows and server OS via WDS.
• Managing and deploying Windows Updates using WSUS.
• Experience with virtualization environments like Hyper-V or VMware.
• Enthusiasm for IT and capability to learn new skills.
• Excellent communication skills and ability to work independently or in a team.
• Experience following ITIL best practices.

Desired Skills

• Scripting (Batch, MySQL, PowerShell).
• Clustering knowledge.
• Database administration (MySQL/MSSQL).
• Experience with Microsoft Azure.
• Knowledge of antivirus solutions like Symantec.
• Linux experience.
• Understanding of VOIP/SIP protocols.
• Knowledge of PBXs (AVAYA, Asterisk, CCM).
• Networking principles, supporting Cisco switches and routers.

Core Competencies:

• Teamwork
• Communication
• Performance Management
• Results Focus
• Innovation & Continuous Improvement

Additional Information

We offer excellent benefits, including a competitive pension scheme, private medical cover, holiday options, life assurance, flexible benefits, and access to LinkedIn Learning.

Other Information

• Right to work in the UK required; documentation needed.
• Subject to vetting, references, health checks, and possibly a DBS check.
• We are an equal opportunities employer committed to inclusivity.