IT Director: Cloud, Security & Operational Excellence

Perch Group; Manchester, Lancashire; Hybride; GBP 85 000 - 100 000; Plein temps

Avantages offerts par ce poste

Life insurance

Car scheme

Formal qualifications

Wellbeing and development

Résumé du poste

Perch Group is seeking an IT Director to lead the IT operations supporting around 400 employees in a fast-paced FCA-regulated environment.

You'll own service management, supplier relationships and cloud infrastructure (Azure, AWS, Microsoft 365), driving data‑driven improvements and resilient IT strategies. Hybrid working, 3 days in the office, with Manchester Spinningfields and a DBS/credit check on offer.

Qualifications

• Experience leading IT operations across multiple sites.
• Proven ITIL implementation and people development.
• Experience with Azure, AWS and/or Microsoft 365.
• Strong supplier management and commercial skills.
• Knowledge of information security, data protection and resilience.
• Experience using service data to drive continuous improvement.
• FCA-regulated financial services experience.
• ITIL Foundation or higher.
• Security or cloud certifications.

Responsabilités

• Lead, develop and motivate the IT team across service desk, infrastructure and service management.
• Embed ITIL practices and manage incidents, changes and knowledge.
• Manage third-party suppliers with SLAs and reviews.
• Oversee Azure, AWS and Microsoft 365 and on-site infra.
• Maintain ISO27001, ISO9001, Cyber Essentials Plus and GDPR readiness.
• Provide weekly/monthly IT performance MI and out-of-hours escalation.
• Develop and deliver an IT resilience and improvement strategy.

Connaissances

IT leadership

IT operations

Incident management

Service desk

ITIL

Cloud environments

Security governance

Data-driven

Stakeholder management

Outils

Azure

AWS

Microsoft 365

Jira Service Management

Atlassian suite

Description du poste

Perch Group is seeking an IT Director to lead the IT operations supporting around 400 employees in a fast-paced FCA-regulated environment.

You'll own service management, supplier relationships and cloud infrastructure (Azure, AWS, Microsoft 365), driving data‑driven improvements and resilient IT strategies. Hybrid working, 3 days in the office, with Manchester Spinningfields and a DBS/credit check on offer.