IT Deployment Engineer - eHealth

NHS National Services Scotland; Bothwell; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual Leave 35 days

Generous NHS pension

Annual incremental salary progression

Paid sick leave increasing with length

NHS discounts and more

Job summary

NHS Lanarkshire is seeking an IT Deployment Technician to join the eHealth Infrastructure Customer Support Team. The role focuses on building, deploying and disposing of NHS Lanarkshire IT assets for large-scale projects and BAU work.

You will assist in deploying and configuring new equipment, follow NHSL standards, and support software builds for PCs and mobile devices. A driving licence is required for site assignments.

Qualifications

• Proven, demonstrable experience of working in an IT support environment.
• Ability to work in a team setting and to be able to construct good working relationships with other team members.
• Ability to apply a range of technical and practical skills.
• A driving licence is required; this must be a full UK/EU/EEA licence.

Responsibilities

• Assist in deployment, configuration and hand over of new IT equipment.
• Deploy IT equipment in accordance with established eHealth policies and procedures.
• Ensure used and obsolete IT equipment is securely disposed of following guidance from relevant eHealth and legislative policies.
• Assist in the software build of new PCs and mobile devices to NHSL standards.

Skills

IT support

Teamwork

Technical skills

Driving licence

Communication

Education

HNC in IT-related subject

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To work within the eHealth Infrastructure Customer Support Team to provide an IT equipment and software build and deployment service to NHS Lanarkshire users and services. The post holder will be responsible for the correct build, installation and disposal of NHS Lanarkshire IT assets as part of a deployment team for both large scale project work and business as usual activity. The work of the post holder will be directed by the Customer Services Manager in association with the Infrastructure Project Manager.

In this key role, you will:

• To assist the Customer Support teams and wider eHealth Programme activities in the deployment, configuration and hand over of new IT equipment
• Deploy IT equipment in accordance with established eHealth policies and procedures
• Ensure used and obsolete IT equipment is securely disposed of following guidance from relevant eHealth and legislative policies
• Assist in the software build of new PC's and mobile devices to a set NHSL standard

What You'll Bring

• Educated to HNC level in an IT related subject.
• Proven, demonstrable experience of working in an IT support environment
• Ability to work in a team setting and to be able to construct good working relationships with other team members
• Ability to apply a range of technical and practical skills
• A driving licence is required; this must be a full UK/EU/EEA licence

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings.

For informal discussion, please contact Allan Leach, Asset and Deployment Manager on [e-mail]

If you have any questions about the recruitment process or require support with your application, contact Lynn Deas, Recruitment Administrator on [e-mail]