IT Delivery Manager

Digital Catapult; Greater London; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

25 days annual leave

Pension plan

Private medical insurance

Life insurance

Discretionary company bonus

Employee discounts

Job summary

Digital Catapult is seeking a strategic IT Delivery Manager to drive the evolution of our internal systems in a fast-paced environment. You will lead delivery planning, own the roadmap, and coordinate across IT and business stakeholders to ensure scalable, reliable platforms.

Reporting to the Head of IT, you’ll manage end-to-end delivery, optimise deployments, upgrades and security operations, and translate business needs into actionable outcomes while maintaining strong stakeholder engagement.

Qualifications

• Experience delivering IT projects end-to-end.
• Experience using Jira, Confluence and Atlassian tools.
• Strong stakeholder management and customer-focused communication.
• Ability to translate business needs into actionable outcomes.
• Proven track record coordinating internal IT with external stakeholders.

Responsibilities

• Manage end-to-end delivery of IT systems and products within scope, time, and budget.
• Coordinate functional and non-functional requirements with internal IT and stakeholders.
• Own delivery artefacts like roadmaps, backlogs and schedules.
• Oversee procurement and renewals of systems and SaaS tools.
• Facilitate backlog refinement and ensure alignment with business objectives.
• Monitor risks and apply mitigation as part of governance.

Skills

Jira

Confluence

Agile

Stakeholder management

Vendor management

Project delivery

Change management

Communication

Tools

Jira

Confluence

Atlassian tools

Job description

Ready to shape the future of IT at the heart of the business? We’re looking for a sharp, strategic IT Delivery Manager to spearhead the evolution of our internal systems. You'll be the key link between the IT Team and business stakeholders, driving deployments, upgrades, and continuous improvement across infrastructure, SaaS platforms, devices, and security operations. Reporting to the Head of IT, you’ll lead delivery planning, steer cross-functional collaboration, and own the roadmap that keeps our systems operational and scalable. If you thrive in a fast-moving environment, love translating business needs into actionable outcomes, and know how to keep stakeholders informed and excited, we’d love to hear from you.

WHAT YOU’LL DO (Duties)

• Manage end-to-end delivery of IT systems and products, ensuring alignment with scope, timeline, and budget.
• Coordinate functional and non-functional requirements with our internal IT Team and external departmental stakeholders.
• Own and maintain delivery artefacts and events such as prioritisation, delivery roadmaps, backlogs and schedules.
• Own the procurement of new and renewals of existing systems/SaaS tool inventory and supplier renewal schedule.
• Facilitate backlog refinement and ensure deliverables meet functional expectations and business objectives.
• Monitor risks and implement mitigation strategies as part of project governance.

• Experience working within the technology industry or alongside tech teams.
• Experience using Jira, Confluence and other Atlassian tools.
• Proven track record in managing external vendors and suppliers and holding them to SLA’s.
• Solid background in planning and executing change initiatives.
• Strong stakeholder management and communication skills with a customer and solution-focused mindset.
• Previous experience of leading the end-to-end delivery of IT projects.
• Demonstrated excellence in service delivery and operational performance.
• Scrum / Agile management certification desirable but not essential.
• Previous experience within requirements, definition and management skills along with strong technical adaptability and problem-solving skills with the ability to understand new technologies.

Deadline for Applications: 20th November 2026

Salary:£45-50K per annum subject to skills and experience

Pre-Employment Background Checking Process

Due to the nature of our work across government and public sector contracts, including working with sensitive information, all applicants will need to successfully complete the Baseline Personnel Security Standard (BPSS) clearance process prior to starting employment.

Commitment to Equality, Diversity and Inclusion

We recognise and value the advantages and opportunities that come with having people from diverse backgrounds working with us and it is our ambition to build an organisation which is representative and reflective of UK society.

We welcome applications from neurodivergent candidates, candidates from minority and underrepresented groups and from candidates with more or less experience, provided the requisite skills can be demonstrated.

As members of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please do speak with us about adjustments that could support you through our interview process.

Digital Catapult is an equal opportunities employer.

• We are in the UK’s Top 100 Best Workplaces and placed in the UK’s Best Workplaces in Tech and Large Organisations.
• Digital Catapult is aDisability Confident Committed Level 1 Employer.
• Excellent holiday package: 25 days annual leave, Bank Holidays and 3 days between Christmas and New Year:
• Double-matched pension up to 10% of your salary;
• Discretionary company bonus
• 4% of your salary to use towards selecting benefits that work for you, including health cash plan, Private Medical Insurance; buying holiday, topping up your pension;
• E-Vehicle Scheme; Cycle2Work; Tech Scheme; Gym Discounts; Give As you Earn; PerkPal;
• Life insurance 4x salary;
• Free to access EAP & Financial Wellbeing advice;
• Enhanced maternity and paternity leave;
• Hybrid working - with great offices to work from 2 days per week with some roles needing to be onsite more regularly to ensure the successful delivery of our work;
• Investment in your ongoing learning and development with us;
• Company social events throughout the year and free office snacks!

We have a vibrant and engaging culture where all voices are heardand a variety of employee led affinity groups who champion initiatives and provide opportunities for feedback to be shared.

We use moments in the year to educate everyone at Digital Catapult on different aspects of Equity, Diversity and Inclusion and to raise awareness.

We also enjoy socialising and having fun together through a variety of company-wide events held throughout the year including our football team, running and climbing groupsand volunteering activities.