IT Delivery Manager

Infotel-Uk; Crewe; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Flexible work hours

Hybrid remote work

25 days' holiday + bank holidays

Training and Career Progression

Job summary

Infotel UK seeks an IT Delivery Manager to lead end-to-end delivery of complex software, cloud and digital IT initiatives. You will align business strategy with technical execution, clear blockers, manage dependencies, and ensure multi-disciplinary teams deliver high-value outcomes on time and within budget.

You will work with Product Managers, engineers, QA and third-party vendors, leveraging Agile and hybrid delivery frameworks with governance that preserves velocity. SC Clearance is required.

Qualifications

• Proven delivery of software, cloud or digital transformation initiatives.
• Experience leading multi-disciplinary teams and managing dependencies.
• Strong governance experience with hybrid Agile/Waterfall models.

Responsibilities

• Lead end-to-end delivery of IT projects from inception to handover.
• Establish delivery cadence and facilitate key ceremonies.
• Proactively manage RAID and unblock delivery blockers.
• Collaborate with Product Managers to align sprint goals with roadmaps.

Skills

Delivery leadership

Agile frameworks

Stakeholder management

Vendor management

Communication

Tools

Jira

Confluence

Azure DevOps

Slack

MS Teams

Job description

As an IT Delivery Manager, you will be responsible for the end-to-end delivery of complex software, cloud, and digital IT initiatives. Sits at the intersection of business strategy and technical execution, you will clear blockers, manage dependencies, and ensure multi-disciplinary teams (engineers, QA, Product Managers, and 3rd-party vendors) deliver high-value outcomes on time and within budget.

You will advocate for best practices across Agile and hybrid delivery frameworks, ensuring appropriate governance without sacrificing velocity.

• Lead the end-to-end delivery of IT projects and digital transformation streams from inception through to operational handover.
• Establish efficient delivery cadence, facilitating key ceremonies (sprint planning, stand-ups, retrospectives, showcase reviews).
• Manage risks, issues, assumptions, and dependencies (RAID) proactively, taking ownership to resolve blockers before they impact delivery targets.
• Work closely with Product Managers to align sprint goals with strategic product roadmaps and commercial objective

Clearance: You must hold SC Clearance

Proven Delivery Track Record: Direct experience managing software development, cloud infrastructure, or digital transformation deliveries.

Methodology Mastery: Deep expertise in Agile frameworks (Scrum, Kanban) alongside practical experience integrating Waterfall governance where necessary.

Tooling: Proficient with modern delivery and collaboration tools (Jira, Confluence, Azure DevOps, Slack, MS Teams).

Technical Literacy: Ability to converse meaningfully with software architects and DevOps engineers on technical constraints, pipelines, and architectural dependencies.

Stakeholder Management: Exceptional communication skills with a proven track record of managing conflicting business priorities and managing senior executive expectations.

Third-Party Management: Hands-on experience directing external vendors, software agencies, or outsourced teams.

What we offer

• A company culture based on respect, transparency, and equality.
• Flexible work hours and hybrid remote work.
• 25 days' holiday plus bank holidays
• Training and Career Progression

Sharing the culture

Infotel is an equal opportunity employer, and we pride ourselves on our diversity. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.

We have an incredible team ethic; we work together to consistently deliver for our clients. We host after-work gatherings and other in-house events to ensure our team members develop strong relationships and enjoy their work environment.

Join the Infotel UK Team!