IT Consultant/Lead Engineer

Ashdown Group; Sevenoaks; Hybrid; GBP 60,000 - 65,000; Full time

Benefits offered by this job

23 days holiday

Training opportunities

Phone and laptop

Bonuses

Job summary

Ashdown Group in London is seeking an IT Consultant/Lead Engineer to provide 1st–3rd line IT support on client sites, with a hybrid work pattern (3+ days on site, 2 days at home). You will lead incidents, plan schedules, and drive technical solutions for diverse clients.

The role requires strong macOS and Apple device administration, Office 365 (Exchange/SharePoint/Teams), Windows/AD/Intune, and solid networking knowledge. Opportunities for progression and ongoing training are offered.

Qualifications

• Experience leading IT projects and end-to-end delivery.
• Strong macOS and Apple device administration and deployment.
• Experience with Apple MDM/RMM: Addigy and Jamf.
• Proficient in Office 365 administration (Exchange, SharePoint, Teams).
• Windows 10+; Intune, Entra, and Active Directory.
• Basic networking knowledge and SME network setup/maintenance.
• Experience with cloud storage (Dropbox, Box) and cloud/on-premise backup.
• Experience managing IT policies and procurement.
• Ability to act as Lead Engineer on client accounts and project manage.

Responsibilities

• Provide 1st to 3rd line IT support on client sites, with on-site 3+ days and home 2 days.
• Lead projects and deliver end-to-end IT solutions for clients.
• Act as Lead Engineer on client accounts and coordinate incidents.
• Plan schedules around client needs and capabilities, liaising with IT team.
• Assist with procurement and policy creation for clients.

Skills

Project leadership

macOS & Apple device management

MDM/RMM (Addigy, Jamf)

Office 365 administration

Windows/AD/Entra/Intune

Networking basics

Cloud storage management

Backup and recovery

IT policies and procurement

Client-facing leadership

Tools

Addigy

Jamf

Microsoft 365

Exchange

SharePoint

Teams

Intune

Entra

Active Directory

Dropbox/Box

Job description

A growing IT Consultancy Services business is seeking a IT Consultant/Lead Engineer to provide 1st to3rd line/IT Systems Management level support on client sites, based predominantly in central London.

In this role you’ll work on client sites 3+ days a week and from home 2 days a week, you’ll have full autonomy to plan your own schedule dependent on clients’ needs.

The role is paying £60,000-£65,000 DOE plus good benefits including 23 days holiday, supported training opportunities, phone and laptop as well as management opportunities going forward as the company continues to grow which it definitely will. The company pays good bonuses and reviews salaries annually also.

Working alongside the existing IT team, you’ll support requests sent from the client to the company’s helpdesk. You’ll ensure that all incidents are resolved in a timely manner and participate as a Lead Engineer on client accounts. You’ll be able to project manage and implement technical solutions when required.

To be suitable you’ll have a good understanding of the following tech:

• Experience of leading projects/deploying/implementations/ end-to-end project deliveryand priority management.
• Strong experience of administering and deploying macOS and Apple Devices.
• Strong experience of administering and deploying Apple MDM/RMM solutions including Addigy and Jamf
• Strong experience of administering and deploying Microsoft Office 365, in particular Exchange, Sharepoint & Teams.
• Microsoft Windows 10 onwards, Microsoft Intune, Microsoft Entra, Microsoft Active Directory.
• Good fundamental knowledge of networking and the ability to set up and maintain SME networks including firewalls, wireless and 1.2 switches.
• Good experience of cloud-based storage solutions such as Dropbox, Box, etc., and deploying cloud-based and on-premise backup and recovery solutions.
• Good experience of administering on-premise NAS storage, client meeting room equipment, maintaining Cyber Essentials accreditation, creating and maintaining written IT policies and managing procurement.