IT Commercial Delivery Lead

Anglian Water Group Ltd.; Huntingdon; Hybrid; GBP 77,000 - 94,000; Full time

Benefits offered by this job

Pension scheme (double-matched up to 7

Private healthcare

26 days annual leave

Annual bonus scheme

Life cover

Flexible benefits

Free parking

Hybrid working

Job summary

Anglian Water is seeking an IT Commercial Delivery Lead to steer the Digital, Data and Technology (DDaT) Commercial team and maximise value from technology suppliers. You will blend hands-on leadership with IT commercial expertise to ensure contracting, assurance and reporting are delivered to a high standard.

You will lead a team of five, manage complex stakeholder needs and drive data-led improvements across commercial processes, with hybrid working across Huntingdon or Peterborough.

Qualifications

• Proven experience leading high-performing teams in an IT commercial environment.
• Strong ability to manage workloads, priorities and competing demands.
• Experience delivering contracting and performance processes with governance.

Responsibilities

• Lead, develop and support a team of five Commercial Performance Managers and Analysts, setting clear priorities.
• Act as first point of escalation for team queries, delivery challenges and commercial issues.
• Provide guidance on contracting approaches, mini-competitions and framework self-service activity.
• Oversee financial and contractual performance reporting, assurance plans and governance controls.
• Support DDaT Framework Managers to deliver in-year performance and negotiate benefits.
• Strengthen capability through coaching, onboarding and training; improve processes and dashboards.
• Build effective relationships with senior stakeholders, framework suppliers and partners.

Skills

Team leadership

Stakeholder management

Contracting knowledge

Data-led analytics

Advanced Excel

IT commercial experience

Negotiation

Education

Technical/financial/commercial or engineering qualification

Job description

Circa £85,000 (depending on skills and experience) Permanent / Full Time / 37 Hours Huntingdon or Peterborough (Hybrid) Double Matched Pension Scheme (up to 21% combined) Private Healthcare

Make every drop of your potential count! We're looking for an IT Commercial Delivery Lead to lead our Digital, Data and Technology (DDaT) Commercial team and help us get the best value and performance from our technology suppliers. You'll combine hands-on people leadership with IT commercial expertise, ensuring our day-to-day contracting, assurance and reporting activities are delivered consistently, efficiently and to a high standard, embedding a data-led commercial approach.

What you'll be doing

• Lead, develop and support a team of five Commercial Performance Managers and Analysts, setting clear priorities and balancing competing demands.
• Act as the first point of escalation for team and framework queries, delivery challenges and commercial issues.
• Provide practical guidance on contracting approaches, call-off contracts, mini-competitions, best-for-task resource processes and framework self-service activity.
• Oversee financial and contractual performance reporting, assurance plans, audits, governance controls and risk-based assessments.
• Support DDaT Framework Managers to deliver in-year performance, realise negotiated benefits and resolve operational framework issues.
• Strengthen capability, resilience and knowledge-sharing through coaching, onboarding, training, standard operating procedures and critical incident reviews.
• Improve commercial processes, analytics and dashboards to reduce waste, optimise value and embed continuous improvement.
• Build effective relationships with director level senior stakeholders (including DDaT Director, and Commercial Director), framework suppliers and specialist partners.

What we're looking for

• Proven experience leading high-performing teams in an IT Commercial environment and delivering consistent commercial or operational services.
• Strong experience managing workloads, priorities and competing demands across a team.
• Experience working in operational environments with multiple stakeholders and commercial or contractual complexity.
• A strong understanding of performance management, operational risk, governance and continuous improvement.
• Experience delivering contracting and performance processes and embedding effective ways of working.
• Demonstrable successes in delivering data led commercial process improvement
• Clear written and verbal communication, strong attention to detail and the confidence to resolve issues and influence senior stakeholders.
• Strong commercial judgement, negotiation and analytical skills, with the ability to identify and mitigate risk.
• Advanced Excel skills and proficiency across Microsoft Office applications.
• Desirable Experience working in politically sensitive, supplier-led or outsourced IT environments, including SaaS.
• Change or project management experience at management level, with knowledge of PRINCE2 or a similar methodology.
• A technical, financial, commercial or engineering qualification.
• Experience of contract negotiation, drafting contractual documents and applying a range of commercial models.
• Knowledge of utilities or regulated procurement legislation and experience developing or improving business processes.

Why join Anglian Water?

At Anglian Water, we're working to deliver reliable, sustainable services for our customers and communities. This is an opportunity to shape how our DDaT commercial frameworks operate, lead a capable team and make a visible impact on value, service quality and operational resilience. You'll work across DDaT and Commercial Operations, partnering with senior stakeholders and suppliers while helping to create a collaborative, inclusive and continuously improving culture.

Benefits

• 26 days’ annual leave, rising with service, plus bank holidays, with the option to swap Christmas and Easter public holidays for days that are important to you.
• Personal private healthcare.
• Competitive pension scheme - Anglian Water double-matches your contributions up to 7% (for a combined contribution of up to 21%).
• Annual bonus scheme.
• Life cover at eight times your salary.
• Personal accident cover of up to five times your salary.
• Flexible benefits to support your wellbeing and lifestyle.
• Free parking at our offices, sites and leisure parks.
• Family-friendly policies, including 26 weeks’ full pay for maternity and adoption leave, four weeks’ paternity or partner pay, and the opportunity for shared parental pay.

Inclusion at Anglian Water

We welcome everyone! As an equal opportunity employer, we consider all qualified applicants, no matter their gender identity, ethnicity, nationality, religion, age, disability, sexual orientation or any other protected characteristic. We hire and nurture based on merit and a shared passion for making a positive impact. Our commitment is to foster an inclusive environment where everyone feels they belong and can use every drop of their potential.

(flexible working opportunities available - Individual requests can be considered at interview)

Closing Date

12th November 2026 #loveeverydrop! #LI-LJ1

We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, We'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team [e-mail]. More information about how we look after and use your information can be found in our Privacy Notice. Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.