IT Commercial Delivery Lead

Anglian Water Services; Huntingdon; Hybrid; GBP 77,000 - 94,000; Full time

Benefits offered by this job

Annual leave

Private healthcare

Pension

Annual bonus

Life cover

Accident cover

Flexible benefits

Free parking

Family-friendly policies

Job summary

Anglian Water Services is hiring an IT Commercial Delivery Lead to head our DDaT Commercial team. The role combines people leadership with IT commercial expertise to ensure contracting, assurance and reporting are delivered efficiently and to a high standard.

You will lead a team of five Commercial Performance Managers and Analysts, building stakeholder relationships at director level and driving data‑led commercial improvements across frameworks.

Qualifications

• Proven experience leading high‑performing teams in IT Commercial or related environment.
• Strong ability to manage workloads, priorities, and competing demands.
• Experience dealing with multiple stakeholders and commercial/contractual complexity.
• Excellent understanding of performance management, risk, governance and continuous improvement.
• Proven ability to deliver contracting and performance processes with effective methods.
• Strong communication, attention to detail, and stakeholder influencing skills.

Responsibilities

• Lead, develop and support a team of five Commercial Performance Managers and Analysts.
• Act as the first point of escalation for team queries, delivery challenges and commercial issues.
• Provide guidance on contracting approaches, call‑off contracts, mini‑competitions and framework self‑service activity.
• Oversee financial and contractual performance reporting, assurance plans, audits, governance controls and risk assessments.
• Support DDaT Framework Managers to deliver in‑year performance and benefits.
• Strengthen capability through coaching, onboarding, training and SOPs.

Job description

Circa £85,000 (depending on skills and experience)
Permanent / Full Time / 37 Hours
Huntingdon or Peterborough (Hybrid)
Double Matched Pension Scheme (up to 21% combined)
Private Healthcare

Make every drop of your potential count!

We’re looking for an IT Commercial Delivery Lead to lead our Digital, Data and Technology (DDaT) Commercial team and help us get the best value and performance from our technology suppliers. You’ll combine hands‑on people leadership with IT commercial expertise, ensuring our day‑to‑day contracting, assurance and reporting activities are delivered consistently, efficiently and to a high standard, embedding a data led commercial approach.

What you’ll be doing

• Lead, develop and support a team of five Commercial Performance Managers and Analysts, setting clear priorities and balancing competing demands.
• Act as the first point of escalation for team and framework queries, delivery challenges and commercial issues.
• Provide practical guidance on contracting approaches, call‑off contracts, mini‑competitions, best‑for‑task resource processes and framework self‑service activity.
• Oversee financial and contractual performance reporting, assurance plans, audits, governance controls and risk‑based assessments.
• Support DDaT Framework Managers to deliver in‑year performance, realise negotiated benefits and resolve operational framework issues.
• Strengthen capability, resilience and knowledge‑sharing through coaching, onboarding, training, standard operating procedures and critical incident reviews.
• Improve commercial processes, analytics and dashboards to reduce waste, optimise value and embed continuous improvement.
• Build effective relationships with director level senior stakeholders (including DDaT Director, and Commercial Director), framework suppliers and specialist partners.

What we’re looking for

• Proven experience leading high‑performing teams in an IT Commercial environment and delivering consistent commercial or operational services.
• Strong experience managing workloads, priorities and competing demands across a team.
• Experience working in operational environments with multiple stakeholders and commercial or contractual complexity.
• A strong understanding of performance management, operational risk, governance and continuous improvement.
• Experience delivering contracting and performance processes and embedding effective ways of working.
• Demonstrable successes in delivering data led commercial process improvement
• Clear written and verbal communication, strong attention to detail and the confidence to resolve issues and influence senior stakeholders.
• Strong commercial judgement, negotiation and analytical skills, with the ability to identify and mitigate risk.
• Advanced Excel skills and proficiency across Microsoft Office applications.

Desirable

• Experience working in politically sensitive, supplier‑led or outsourced IT environments, including SaaS.
• Change or project management experience at management level, with knowledge of PRINCE2 or a similar methodology.
• A technical, financial, commercial or engineering qualification.
• Experience of contract negotiation, drafting contractual documents and applying a range of commercial models.
• Knowledge of utilities or regulated procurement legislation and experience developing or improving business processes.

Why join Anglian Water?

At Anglian Water, we’re working to deliver reliable, sustainable services for our customers and communities. This is an opportunity to shape how our DDaT commercial frameworks operate, lead a capable team and make a visible impact on value, service quality and operational resilience.

You’ll work across DDaT and Commercial Operations, partnering with senior stakeholders and suppliers while helping to create a collaborative, inclusive and continuously improving culture.

Benefits

• 26 days’ annual leave, rising with service, plus bank holidays, with the option to swap Christmas and Easter public holidays for days that are important to you.
• Personal private healthcare.
• Competitive pension scheme – Anglian Water double‑matches your contributions up to 7% (for a combined contribution of up to 21%).
• Annual bonus scheme.
• Life cover at eight times your salary.
• Personal accident cover of up to five times your salary.
• Flexible benefits to support your wellbeing and lifestyle.
• Free parking at our offices, sites and leisure parks.
• Family‑friendly policies, including 26 weeks’ full pay for maternity and adoption leave, four weeks’ paternity or partner pay, and the opportunity for shared parental pay.

Inclusion at Anglian Water

We welcome everyone! As an equal opportunity employer, we consider all qualified applicants, no matter their gender identity, ethnicity, nationality, religion, age, disability, sexual orientation or any other protected characteristic. We hire and nurture based on merit and a shared passion for making a positive impact. Our commitment is to foster an inclusive environment where everyone feels they belong and can use every drop of their potential.

(flexible working opportunities available – Individual requests can be considered at interview)

Closing Date: 12th November 2026

#loveeverydrop!