IT & CCTV Engineer

MCS Group; Newry; On-site; GBP 40,000 - 42,000; Full time

Benefits offered by this job

On-call allowance

20 days annual leave

Company pension

Enhanced sick pay

40-hour week

Diverse technologies exposure

Hands-on role

Job summary

MCS Group is partnered with a leading international logistics business to recruit an IT Engineer for the Warrenpoint operation. This role is not your typical IT support position; you’ll be out from behind a desk, solving technical problems across infrastructure, networking, CCTV, and access control systems, supporting both the Warrenpoint terminal and company vessels.

You’ll provide hands-on IT support on site and remotely for UK and Irish operations, install and maintain network infrastructure,

Qualifications

• Previous experience in an IT Support Engineer, Field Service Engineer or similar hands-on technical role.
• Experience supporting network infrastructure and wireless technologies.
• Experience working with CCTV and/or access control systems.
• Strong troubleshooting skills across hardware and software.
• Excellent communication and customer service skills.
• The ability to prioritise workloads and work independently.

Responsibilities

• Providing onsite and remote IT support across UK and Irish operations.
• Installing and maintaining wireless and network infrastructure.
• Supporting PCs, laptops and associated hardware.
• Troubleshooting software and bespoke business systems.
• Installing, configuring and maintaining CCTV and access control systems.
• Supporting IT systems onboard company vessels and participating in IT projects.
• Providing out-of-hours support as part of an on-call rota.
• Following health and safety procedures in industrial environments.

Skills

IT Support

Field Service

Network infra

CCTV

Access control

Troubleshooting

Customer service

Independence

Job description

IT Engineer

Warrenpoint | £40,000 - £42,000 + On-Call Allowance | Full-Time | Permanent

MCS Group is delighted to be partnering with a leading international logistics business to recruit an IT Engineerfor their Warrenpoint operation.

This is not your typical IT support role. If you enjoy getting out from behind a desk, solving technical problems in a fast-paced environment, and working across a wide variety of technologies, this could be the opportunity you're looking for.

You'll play a key role supporting both the Warrenpoint terminal and company vessels, providing hands-on IT support across infrastructure, networking, CCTV, access control systems and end-user technology.

The Role

As an IT Engineer, you'll be responsible for maintaining and supporting critical IT systems that keep terminal and vessel operations running smoothly.

Your responsibilities will include:

• Providing onsite and remote IT support across UK and Irish operations


• Installing and maintaining wireless and network infrastructure


• Supporting PCs, laptops and associated hardware


• Troubleshooting software and bespoke business systems


• Installing, configuring and maintaining CCTV and access control systems


• Supporting IT systems onboard company vessels


• Monitoring and responding to Helpdesk requests


• Managing IT hardware stock and assisting with procurement


• Liaising with suppliers and contractors


• Participating in IT projects and continuous improvement initiatives


• Providing out-of-hours support as part of an on-call rota


• Following health and safety procedures while working in industrial environments

About You

We're looking for someone who enjoys practical, hands-on technical work and isn't afraid of a challenge.

You'll ideally have:

• Previous experience in an IT Support Engineer, Field Service Engineer or similar hands-on technical role


• Experience supporting network infrastructure and wireless technologies


• Experience working with CCTV and/or access control systems


• Strong troubleshooting skills across hardware and software


• Excellent communication and customer service skills


• The ability to prioritise workloads and work independently

Experience within industrial, manufacturing, logistics, ports or similar environments would be highly advantageous, although candidates from more traditional IT support backgrounds who are keen to work in a hands-on environment are also encouraged to apply.

Important to Know

This role is fully site-based and involves working in a busy operational environment.

The successful candidate must be comfortable with:

• Working at height, including the use of cherry pickers


• Working onboard vessels


• Climbing stairs and accessing equipment in operational areas


• Working outdoors in varying weather conditions


• Participating in a 24/7 on-call rota (typically one week in every four)

Appropriate training and safety procedures will be provided.

What's on Offer

• Salary of £40,000 - £42,000


• Paid on-call allowance plus additional hourly call-out payments


• 20 days annual leave


• Company pension scheme


• Enhanced sick pay after 12 months' service


• 40-hour working week


• Exposure to a diverse range of technologies and infrastructure


• A varied, hands-on role where no two days are the same


• Opportunity to work across both terminal and vessel environments

Recruitment Process

The interview process consists of two stages:

1. Microsoft Teams interview with HR and the IT Manager.


2. Site tour of the Warrenpoint terminal, followed by a meeting with the Regional Head of IT.

The client is looking to appoint quickly, so early applications are encouraged.