Site Infrastructure Engineer

Rise Technical Recruitment; Maidstone; On-site; GBP 30,000 - 35,000; Full time

Job summary

Rise Technical Recruitment is seeking a Site Infrastructure Engineer for a field-based role across the South East (Southampton, Kent and up to Cardington). You will be the go-to IT contact for multiple operational sites, supporting network, IT and communications infrastructure.

The role covers troubleshooting LAN/WAN, installing hardware, supporting Microsoft 365 and Windows 11, and coordinating with third-party suppliers. Travel across sites in the South East is required.

Qualifications

• Experience in IT support, infrastructure or field-based IT roles.
• Practical knowledge of network infrastructure and LAN/WAN troubleshooting.
• Experience with Microsoft 365 and Windows 11 environments.

Responsibilities

• Support IT, network and communications infrastructure across multiple sites.
• Troubleshoot LAN, WAN, switches, routers and wireless access points.
• Install and decommission laptops, desktops, printers, scanners and mobile devices.
• Support Microsoft 365 and Windows 11 environments.
• Assist with data and voice cabling, termination and site interconnections.
• Act as escalation point for incidents affecting operational sites.
• Coordinate third-party suppliers during installations and fault resolution.
• Produce and maintain accurate technical documentation.

Skills

IT Support

Infrastructure

Field Engineer

LAN/WAN troubleshooting

Microsoft 365

Job description

Site Infrastructure Engineer

South East England - Field Based (Southampton, Kent and up to Cardington)

£30,000 - £35,000 + £5,000 Car Allowance

Excellent opportunity for an IT Support or Infrastructure Engineer looking for a varied, field-based position where you will become the go-to technical contact for multiple operational sites across the South East.

This organisation is a well-established national business providing essential services to customers across the public and private sectors. Operating from a large network of UK locations, they are continuing to invest in their technology, infrastructure and operational capabilities. The wider group employs approximately 2,600 people across 72 sites, providing the stability of a national organisation alongside plenty of local responsibility and autonomy.

In this varied role, you will support the network, IT and communications infrastructure across sites throughout the South East. You'll troubleshoot LAN and WAN equipment, install hardware, support Microsoft 365 and Windows 11 environments, and assist with data and voice cabling. You will also coordinate third-party suppliers and act as an escalation point between central support teams and site-based colleagues.

The territory stretches from Southampton across to Kent and as far north as Cardington, with much of the current activity concentrated around Rainham and the wider Kent area. This is a genuinely field-based role, so you'll need to be comfortable travelling between sites and managing your own workload.

The ideal candidate will have hands-on experience supporting networks and end-user IT equipment within a multi-site, field-based or operational environment. You will need a full UK driving licence and should be confident working independently, communicating with non-technical colleagues and representing the IT function on site.

This is a fantastic opportunity to join a secure and nationally recognised organisation in an autonomous position offering technical variety and the chance to become the trusted face of IT across the region.

The Role:

• Supporting IT, network and communications infrastructure across multiple sites
• Troubleshooting LAN, WAN, switches, routers and wireless access points
• Installing and decommissioning laptops, desktops, printers, scanners and mobile devices
• Supporting Microsoft 365 and Windows 11 environments
• Assisting with data and voice cabling, termination and site interconnections
• Acting as an escalation point for incidents affecting operational sites
• Coordinating third-party suppliers during installations and fault resolution
• Producing and maintaining accurate technical documentation
• Monday to Friday, approximately 9:00am-5:30pm, with flexibility around start times
• Field based across the South East from Southampton to Kent & Rainham

The Person:

• Experience in an IT Support, Infrastructure, Field Engineer or similar position
• Practical knowledge of network infrastructure and LAN/WAN troubleshooting
• Experience supporting Microsoft 365 and Windows 11
• Familiarity with laptops, desktops, printers, wireless equipment and handheld scanners
• Any experience with data and voice cabling or termination would be advantageous
• Comfortable working independently across geographically dispersed sites
• Strong communication and stakeholder-management skills
• Full UK driving licence and willing to travel regularly across the South East

We are an equal opportunities company and welcome applications from all suitable candidates