IT & Business Solutions Director

Metzger Search & Selection

West Midlands

Hybrid

GBP 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Excellent salary

Bonus and benefits

Job summary

A reputable recruitment agency is looking for an IT & Business Solutions Director to lead strategic technology initiatives in West Midlands. The role involves transforming business needs into technology solutions while driving efficiency and growth. Ideal candidates will have significant leadership experience and a track record of leveraging technology and data to enhance operations. This full-time position offers an excellent salary, bonus, and benefits, with opportunities for national travel.

Qualifications

Senior leadership experience in a commercially focused, transformation‑led role.
Proven track record of using technology and data to drive efficiency.
Strong business acumen with the ability to link operational improvement to financial outcomes.

Responsibilities

Develop and own a strategy aligned to growth and productivity ambitions.
Translate challenges into practical technology-enabled solutions.
Act as a trusted advisor to functional leaders on technology improvements.
Liaise with the outsourced IT provider to ensure alignment to priorities and value for money.
Lead data governance and establish a strong analytics capability across the organisation.
Identify and implement automation opportunities across core processes to reduce waste and manual effort.
Ensure technology initiatives are business-led and user-centered, not purely solution-driven.

Skills

Senior leadership experience in transformation-led role

Track record of using technology and data to drive efficiency

Strong business acumen linking operational improvement to financial outcomes

Success influencing senior stakeholders

Experience within logistics and regulated environments

Experience implementing automation tools

Degree in Business, Technology, or Engineering

Education

Degree or equivalent in Business, Technology, Engineering

Tools

Automation tools (e.g. RPA, workflow automation)

Workflow automation

System integrations

Job description

Direct message the job poster from Metzger Search & Selection

Role Title: IT & Business Solutions Director

Salary: Excellent salary plus bonus and benefits

Location: Midlands with flexibility to travel nationally

Our client is seeking an experienced IT & Business Solutions Director who will play a pivotal role in enabling their growth ambitions. Working in close partnership with the executive team, you will act as a strategic bridge between business needs and technical capability.

You will identify, shape and deliver solutions that improve productivity, reduce cost-to-serve, enhance customer experience and support sustainable, profitable growth.

Key Responsibilities

Develop and own a Business Solutions and Technology Enablement strategy aligned to our client’s growth, EBITDA, and productivity ambitions

Translate commercial and operational challenges into practical, technology-enabled solutions that deliver measurable financial and operational benefit.

Act as a trusted advisor to functional leaders (Operations, Supply Chain, Quality, HR, Finance, Commercial) on how technology and data can improve performance.

Serve as the primary liaison between the business and the outsourced IT provider, ensuring alignment to business priorities, service quality, and value for money.

Ensure technology initiatives are business‑led, user‑centered, and outcomes‑focused rather than solution‑driven.

Lead the development of a strong data and analytics capability, enabling timely, accurate, and actionable insights.

Establish clear data governance, ownership, and accountability across the organisation.

Oversee the identification and implementation of automation opportunities across core processes (e.g. warehousing, transport, finance, HR, quality, compliance).

Apply continuous improvement methodologies to reduce waste, manual effort, and operational friction.

Maintain sufficient technical awareness to provide effective oversight and challenge, without acting as a hands‑on IT delivery role.

Ensure outsourced IT services are robust, secure, compliant, and aligned with regulatory and customer requirements.

Ensure systems and integrations support future growth, acquisitions, and increasing operational complexity.

Build, lead, and develop a high-performing Business Solutions team with a strong commercial and continuous improvement mindset.

Ensure the team works effectively across functions, acting as internal consultants who partner with Operations, Commercial, Finance, HR, Quality, and IT.

Skills and Experience

Senior leadership experience in a commercially focused, transformation‑led role (e.g. Business Solutions, Digital Transformation, Operational Excellence, or similar).

Proven track record of using technology, data, and automation to drive efficiency, productivity, and EBITDA improvement in a complex, operational business.

Strong business acumen with the ability to link operational improvement to financial outcomes.

Demonstrated success influencing senior stakeholders and delivering cross‑functional change.

Experience within logistics, supply chain and other regulated environments.

Experience implementing automation tools (e.g. RPA, workflow automation, system integrations).

Degree or equivalent experience in Business, Technology, Engineering, or a related discipline.

If this sounds of interest, please send your CV in Word format, quoting reference 33631/LT/ED detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch.

We regret that due to the high volume of responses, only those candidates who are progressing to the next stage will be contacted.

Seniority level